Customer Service Agent jobs in United Arab Emirates

Job Profile:

The Executive/Manager will have a sales quota target to book orders from new prospects expecting to purchase Zoho Solutions.

Generate opportunities from own contacts and from the Abacus Marketing team, with the expectation that at least 30% of opportunities will be generated independently.

Progress these opportunities systematically through various stages of the sales cycle.

Engage intensely with middle and senior management officials of prospects, requiring clear and concise communication to present a compelling case.

Provide first-level demonstrations of solutions. For deeper demonstrations, organize the Abacus Solutions team to conduct comprehensive presentations, resulting in a competitive advantage.

Confidentiality & Secrecy:

Due to the consulting nature of the organization, a high level of confidentiality and secrecy is required.

Criteria:

• Proven 5+ years of experience successfully delivering annual sales targets of US$500,000 or more, with proof of achievement in similar organizations.
• Consistent track record of meeting/exceeding sales quotas over months, quarters, and years, with effective pipeline management.
• Experience using CRM opportunity management systems.
• Knowledge of Zoho ecosystem solutions (e.g., CRM, Books, Desk, People) and their functions/features is essential.
• Proficiency in MS Office or Zoho Workplace (Excel, PowerPoint, Word).
• Experience working in the Middle East, especially UAE, is preferred but not mandatory.
• Experience working with teams across multiple geographies.

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