Hospitality / Medicare / Account Management
Skillset
Experience in a Supervisory role
Jobseekers from any country are welcome.
WHAT YOU WILL NEED TO SUCCEED:
Genuine service personality, with high EQ.
Minimum 4 years experience in the Hospitality industry.
Minimum 2 years experience in a Supervisory role or similar experience in a 5-star hospitality industry.
Minimum of a high school diploma is required; a college degree in Hotel Management or a related field is preferred.
Oversee and ensure all operational tasks in the Front Office are conducted in line with the service standards and procedures.
Coaching and training on-the-job.
Providing constructive feedback (on- and off-the-job).
Analyzing operations and assigning resources accordingly.
Conducting huddles during shifts to ensure seamless communication.
Prevent complaints and ensure adequate service recovery where needed.
Proactively communicate with fellow Ambassadors, always with the guest's interests at heart.
Company Industry
Department / Functional Area
Keywords
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.