Accounts Payable Clerk jobs in United States
Dubai Finance & Accounting Intern – Hands-On Learning
Schweitzer Engineering Laboratories, Inc.
Dubai Accounting & Finance Intern - Hands-On Experience
Schweitzer Engineering Laboratories, Inc.
Accounting/Finance Intern
Schweitzer Engineering Laboratories, Inc.
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Schweitzer Engineering Laboratories, Inc.
Accounting & Finance Intern — Dubai (Hands-On, Mentored)
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Bilingual Government Relations Typist (3-4 mo, UAE)
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Government Relations Typist (Temporary 3 – 4 months)
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OTIS
Collection Specialist
Job summary
A leading financial institution in the UAE seeks a Collection Specialist to manage customer payment collections. The successful candidate will be responsible for contacting clients, negotiating payment terms, and documenting interactions. Prospective employees should possess a university degree and demonstrate strong verbal and written communication skills in both English and Arabic. This role is integral to enhancing revenue collection while maintaining high standards of customer service.
Qualifications
- Strong ability to multi-task and manage calls efficiently.
- Experience with office practices and procedures.
- Strong math aptitude for handling payment information.
Responsibilities
- Prepare and execute plans to contact customers for due payments.
- Review and prioritize customer accounts as per instructions.
- Negotiate payment agreements and update records after calls.
Skills
Education
Location: Dubai
Role Purpose: Collection agent is responsible to perform office duties relating to the collection of official funds from ADIB customers in coordination with the collection team leader, collection manager and the field collection agent. His duties is to review the customer’s accounts and inform them of due dates of payments by phone calls, fax or e‑mail. This will be achieved in a manner that is consistent with ADIB customer service code of practice and confidentiality.
- Knowledge of market and industry characteristics
- Strong collection experience
- Well-developed verbal, written and interpersonal skills
- Interviewing techniques to obtain factual information
- Office practices and procedures and record keeping practices
- Strong customer service skills
- Strong call center experience
- Give the customer the message in a short time
- Strong phone skills
- Strong math aptitude
- Strong Ability to multi tasks
- Strong relationship management skills
- Computer literacy
- Fluent in English and Arabic
- Prepare a plan to call the customers in coordination with the collection team leader.
- Check the customers who do not pay their due payments.
- Review the customers list and make priorities for calling them based on the team leader instructions.
- Review the customer’s account and information and prepare notes or questions if available.
- Call the customers based on priorities and instructions.
- Contact the customer through other channels of remote communications by processing requests and making outbound calls to customers if necessary.
- Negotiate with the customer and inform him by the due amounts, deadline of payment and the way of payment.
- Negotiate agreements and settlements within established guidelines.
- Update customer information, tracks and documents into customer interface system after each call.
- Record the results of the call regarding the payments or deferring it.
- Compare the percentage of performed calls with the planned ones.
- Discuss the main issues with the team leader.
- Ensure a conducive environment for the dissemination and exchange of information within the team and between the team and units.
- Provide feedback to the team leader and the collection manager with the information on customers if required
- Knowledge of the banking industry and their products and services
- A university degree
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.