Workforce Management Lead - Vendor Operations & Expansion

Talabat; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading delivery service in Dubai is seeking a Workforce Management Senior Specialist to enhance their local operations and improve vendor success. The ideal candidate must have 3+ years of operational experience, particularly in workforce management, and should be skilled in data analytics and problem-solving. The role involves leading operational initiatives, supporting local teams, and ensuring effective processes and compliance. Candidates with a strong background in vendor operations are encouraged to apply.

Qualifications

• 3+ years of experience in an operational role.
• Strong knowledge in workforce management is very important.
• Ability to work with data and highlight key insights.

Responsibilities

• Lead the expansion of shopper management initiatives and best practices.
• Support regional & local operations teams to improve operational metrics.
• Own reporting, documentation and create SOPs for processes.

Skills

Operational management experience

Vendor operational knowledge

Workforce management

Data analytics

Problem-solving

Job description

A leading delivery service in Dubai is seeking a Workforce Management Senior Specialist to enhance their local operations and improve vendor success. The ideal candidate must have 3+ years of operational experience, particularly in workforce management, and should be skilled in data analytics and problem-solving. The role involves leading operational initiatives, supporting local teams, and ensuring effective processes and compliance. Candidates with a strong background in vendor operations are encouraged to apply.