Warranty Engineer

AimGulf; Abu Dhabi; On-site; AED 279,000 - 469,000; Full time

Job summary

Hitachi Energy in Abu Dhabi, United Arab Emirates seeks a Warranty Engineer to manage warranty obligations for major substation projects and act as the primary client contact. The role requires hands-on experience with GIS/AIS substations, switchgear, transformers, and protection systems, coordinating cross-functionally to ensure timely resolution of warranty matters.

You will lead root cause analyses, work with engineering and OEM teams, and ensure safety and adherence to utility standards.

Qualifications

• Experience with GIS and AIS substations at high voltage levels (132kV, 220kV, 400kV).
• TAQA competency in PLANT-GIS, transformer & auxiliary systems.
• Knowledge of power transformers and reactors.
• Experience with GIS switchgear and circuit breakers.
• Experience with protection relays and control systems.
• Familiarity with cable systems and associated accessories.
• Experience with battery and DC systems.
• Proven ability in testing and commissioning procedures.
• Strong root cause analysis (RCA) methodologies.

Responsibilities

• Manage all warranty obligations for DEWA, TAQA, ADNOC, SEWA substations, DRPC projects and containerized stations.
• Act as primary contact for warranty issues raised by clients.
• Receive, record, track, and close warranty claims within contractual response times.
• Maintain warranty logs, progress reports, and closure documentation.
• Ensure compliance with warranty and defect liability period requirements.
• Investigate reported equipment failures, defects, and operational abnormalities.
• Lead RCA activities and prepare technical investigation reports.
• Coordinate with engineering, commissioning, quality, and OEM teams for corrective actions.
• Verify implementation and effectiveness of corrective and preventive actions.
• Monitor equipment reliability and recurring issues.
• Attend substations for troubleshooting and technical support.
• Prepare method statements, client approvals, and permits to work.
• Hands-on experience in substation installation, testing & commissioning of switchgear, protection relays, and scheme checks.
• Coordinate site mobilization of service engineers and specialist resources.
• Supervise repair, replacement, testing, and recommissioning activities.
• Manage petty cash and local purchasing within approved limits.
• Ensure warranty works are executed safely per utility standards.
• Interface with DEWA, TAQA, consultants, and end users.
• Participate in technical meetings on equipment performance and warranty concerns.
• Provide periodic status updates and warranty performance reports.
• Maintain high customer satisfaction through timely issue resolution.

Skills

GIS & AIS substations

TAQA GIS competency

Power transformers & reactors

GIS switchgear & breakers

Protection relays & control systems

Cable systems & accessories

Battery & DC systems

Testing & commissioning procedures

Root Cause Analysis (RCA)

Job description

Job Location:

Abu Dhabi, United Arab Emirates

Work Mode:

On-site

Date Posted:

3 November 2026

Job Reference/ID:

JOB_POSTING-3-224237

Job Description / Role:

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We are seeking a Warranty Engineer to join our team in Abu Dhabi, United Arab Emirates.

Key Responsibilities:

• Manage all warranty obligations for DEWA, TAQA, ADNOC, SEWA substation, DRPC projects and Containerized station.
• Act as the primary point of contact for warranty-related issues raised by clients.
• Receive, record, track, and close warranty claims within contractual response times.
• Maintain warranty logs, performance/progress reports, and closure documentation.
• Ensure compliance with project warranty and defect liability period requirements.
• Investigate reported equipment failures, defects, and operational abnormalities.
• Lead root cause analysis (RCA) activities and prepare technical investigation reports.
• Coordinate with engineering, commissioning, quality, and OEM teams to identify corrective actions.
• Verify implementation and effectiveness of corrective and preventive actions.
• Monitor equipment reliability and recurring issues.
• Attend substations for troubleshooting and technical support.
• Preparation of the method statement, submission for client approval and to obtaining necessary permit to work.
• Hands on Experience on Substation Installation, Testing & commissioning of Switchgear, Protection relay and Scheme checks.
• Coordinate site mobilization of service engineers and specialist resources.
• Supervise repair, replacement, testing, and recommissioning activities.
• Managing the petty cash and has delegated authority for local purchasing within agreed limits.
• Ensure warranty works are executed safely and in accordance with utility standards.
• Interface regularly with DEWA, TAQA, consultants, and end users.
• Participate in technical meetings regarding equipment performance and warranty concerns.
• Provide periodic status updates and warranty performance reports.
• Ensure high levels of customer satisfaction through timely resolution of issues.

Experience Required:

• GIS and AIS substations (132kV, 220kV, 400kV preferred)
• TAQA Competency in PLANT- GIS, Transformer & Auxiliary Systems.
• Power transformers and reactors
• GIS switchgear and circuit breakers
• Protection relays and control systems
• Cable systems and associated accessories
• Battery and DC systems
• Testing and commissioning procedures
• Root Cause Analysis (RCA) methodologies

Skills Required:

• GIS and AIS substations (132kV, 220kV, 400kV preferred)
• TAQA Competency in PLANT- GIS, Transformer & Auxiliary Systems.
• Power transformers and reactors
• GIS switchgear and circuit breakers
• Protection relays and control systems
• Cable systems and associated accessories
• Battery and DC systems
• Testing and commissioning procedures
• Root Cause Analysis (RCA) methodologies

Employment / Job Type:

Full Time

Nationality:

Any Nationality

About the Company:

Hitachi Energy provides power grid technologies, electrification solutions, automation, and energy services. Its Gulf careers span engineering, commissioning, field service, project management, manufacturing, sales, supply chain, finance, quality, safety, and professional support.

Company Industry:

Energy

Department / Functional Area:

Engineering & Science

Closing Date:

Not mentioned (apply as soon as possible)