Warm Host & Guest Experience Lead

Republica Investment; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality establishment in the UAE is seeking a warm and professional Hostess to provide exceptional customer service. The ideal candidate will warmly greet guests, manage reservations, and ensure a memorable experience. Responsibilities include coordinating with service staff, maintaining an organized reception area, and handling guest requests or complaints. Previous experience in hospitality is preferred, and fluency in English is essential. This role requires flexibility working evenings and weekends.

Qualifications

• Warm and approachable demeanor with strong customer service orientation.
• Previous experience in a hostess or customer service role is preferred.
• Ability to stay calm under pressure.

Responsibilities

• Greet and welcome guests with a friendly attitude.
• Manage guest reservations and seating arrangements.
• Provide guests with menu information and answer queries.

Skills

Excellent communication and interpersonal skills

Customer service orientation

Ability to multi-task

Fluency in English

Job description

A hospitality establishment in the UAE is seeking a warm and professional Hostess to provide exceptional customer service. The ideal candidate will warmly greet guests, manage reservations, and ensure a memorable experience. Responsibilities include coordinating with service staff, maintaining an organized reception area, and handling guest requests or complaints. Previous experience in hospitality is preferred, and fluency in English is essential. This role requires flexibility working evenings and weekends.