Waiter / Waitress

Alabbar Enterprises & ANOTHER; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A retail group in the UAE is looking for a Food and Beverage Service Staff member. This role involves taking orders, serving food, and ensuring guest satisfaction in a fast-paced restaurant environment. Applicants should have a High School Diploma and experience in food and beverage preparation or customer service. The company offers competitive salaries, benefits, and career growth opportunities within a supportive team environment.

Benefits

Career growth opportunities

Competitive salary and benefits

Supportive team environment

Qualifications

• Experience in food and beverage preparation or customer service preferred.
• Capability to perform repetitious duties.
• Dedication to customer satisfaction and service excellence.

Responsibilities

• Taking food and beverage orders and ensuring complete guest satisfaction.
• Setting up and closing the restaurant.
• Communicate order details to the kitchen staff.
• Regularly update customers on the status of their orders.

Skills

Customer service

Food and beverage preparation

Ability to handle complaints

Education

High School Diploma or equivalent

Job description

Our Story

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary

Responsible in taking food and beverage orders, suggestive selling, serving orders to guests and ensuring complete guest satisfaction.

Job Responsibilities

• Making the guest feel at home and taken care of throughout their experience.
• Setting up / opening and closing the restaurant.
• Explaining the daily specials / chef recommendations.
• Taking order and punching them into the POS system.
• Communicate order details to the kitchen staff.
• Coordinate with kitchen staff to ensure timely and accurate order preparation.
• Regularly update customers on the status of their orders.
• Handle complaints from clients.
• Serving food and drinks.
• Liaising with bartenders and runners to ensure smooth operations.
• Taking out the empty plates, glasses and condiments after the guests have finished.
• Cleaning the restaurant.
• Cleaning applicable operational equipment.
• Re-stocking service areas & condiments.
• Performing other reasonable job duties as assigned by direct supervisors from time to time.

Job Requirements

• High School Diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Capability to perform repetitious duties.
• Capability of working in a high-pressured environment.
• Dedication to customer satisfaction and service excellence.

What We Offer

• A supportive and friendly team.
• Career growth opportunities.
• Competitive salary and benefits.