Waiter / Waitress

IIQAF; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is seeking a dedicated Waiter/Waitress to ensure excellent dining experiences. You will be responsible for taking orders, serving food and drinks, and attending to customers' needs in a dynamic environment. Prior experience is a plus, along with excellent communication skills and a positive attitude. Benefits include accommodation, transportation, and health insurance.

Benefits

Accommodation

Transportation

Health insurance

Qualifications

• Prior experience in a similar role is a plus.
• Excellent customer service and communication skills.
• Ability to work well in a team environment.
• Attention to detail and accuracy in order taking.
• Physical stamina to stand and walk for extended periods.
• Knowledge of food safety regulations.
• Flexibility to work in shifts, including weekends and holidays.
• Positive attitude and willingness to learn.

Responsibilities

• Greet and seat customers in a friendly manner.
• Take accurate food and drink orders from customers.
• Deliver orders to the correct table and ensure timely service.
• Provide menu recommendations and answer inquiries.
• Upsell additional products when appropriate.
• Collaborate with kitchen staff for timely order preparation.
• Handle customer complaints professionally.
• Maintain cleanliness and hygiene standards.

Skills

Customer service skills

Communication skills

Teamwork

Attention to detail

Flexibility

Job description

Description

We are currently seeking a dedicated and customer-oriented Waiter/Waitress to join IIQAF in Dubai. As a Waiter/Waitress, you will play a crucial role in providing excellent dining experiences for our guests. Your primary responsibility will be to ensure customer satisfaction by taking orders, serving food and beverages, and attending to guests' needs promptly and courteously.

At IIQAF, the Waiter/Waitress position is vital in maintaining our high standards of service and hospitality. You will have the opportunity to work in a fast-paced environment, interact with a diverse range of customers, and contribute to creating a welcoming atmosphere for all patrons. This role is perfect for individuals who are passionate about delivering exceptional service and thrive in a dynamic hospitality setting.

Responsibilities:

• Greet and seat customers in a friendly and professional manner
• Take accurate food and drink orders from customers
• Deliver orders to the correct table and ensure timely service
• Provide menu recommendations and answer customer inquiries about food and beverages
• Upsell additional products when appropriate
• Collaborate with kitchen staff to ensure accurate and timely preparation of orders
• Handle customer complaints and concerns with patience and professionalism
• Maintain cleanliness and hygiene standards in the dining area

Requirements:

• Prior experience in a similar role is a plus
• Excellent customer service and communication skills
• Ability to work well in a team environment
• Attention to detail and accuracy in order taking
• Physical stamina to stand and walk for extended periods
• Knowledge of food safety regulations
• Flexibility to work in shifts, including weekends and holidays
• Positive attitude and willingness to learn

Benefits:

• Accommodation
• Transportation
• Health insurance