Vehicle Showroom & Delivery Coordinator - Customer Support

AlFuttaim; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

AlFuttaim is seeking a Customer Service Representative for its operations in Dubai. The role involves providing showroom support, handling customer inquiries, coordinating deliveries, and maintaining accurate records to ensure customer satisfaction.

Ideal candidates should possess a Bachelor's degree and have experience in customer service and showroom operations. The position offers the opportunity to work in a dynamic automotive environment and contribute to operational efficiency.

Qualifications

• Proven experience in customer service or showroom support.
• Experience in invoicing, delivery coordination, or operational administration is an advantage.
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Act as the first point of contact for customer inquiries.
• Coordinate with sales and logistics teams to process orders.
• Maintain accurate customer and transaction records.

Skills

Customer service

Showroom operations

Order processing

Delivery scheduling

Invoice preparation

MS Office

SAP

Education

Bachelor’s degree

Tools

SAP

Job description

AlFuttaim is seeking a Customer Service Representative for its operations in Dubai. The role involves providing showroom support, handling customer inquiries, coordinating deliveries, and maintaining accurate records to ensure customer satisfaction.

Ideal candidates should possess a Bachelor's degree and have experience in customer service and showroom operations. The position offers the opportunity to work in a dynamic automotive environment and contribute to operational efficiency.