Sales Coordinator - Automotive Showroom Operations

AlFuttaim; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Al-Futtaim Group is seeking a Sales Coordinator for its automotive showroom operations in Dubai. You will support daily showroom activities, coordinate vehicle preparation and deliveries, and ensure accurate sales documentation and handovers.

The role requires at least 2 years in a similar role, proficiency in SAP and Microsoft Excel, and strong organizational skills to manage multiple priorities in a fast-paced retail environment. Excellent communication and teamwork are essential to success.

Qualifications

• Minimum 2 years of professional experience in a similar sales coordination or operational support role.
• Good understanding of sales coordination and day-to-day retail operations.
• Proficiency in SAP for relevant administrative and operational activities.

Responsibilities

• Coordinate daily vehicle deliveries and ensure vehicles are prepared according to required standards before customer handover.
• Work closely with workshop teams to arrange vehicle cleaning, servicing and accessory installation.
• Monitor vehicle preparation activities and follow up with relevant teams to support timely delivery.
• Coordinate with drivers and other stakeholders to ensure vehicles are available and ready for scheduled activities.
• Support an efficient vehicle handover process by ensuring preparation and documentation requirements are completed.

Skills

SAP

Microsoft Excel

Organization

Coordination

Communication

Teamwork

Problem-Solving

Education

High School Diploma or equivalent

Tools

SAP

Microsoft Excel

Job description

Sales Coordinator - Automotive Showroom Operations Job Snapshot - Role: Sales Coordinator - Location: Dubai, United Arab Emirates - Industry: Automotive - Function: Sales Support-Assistance - Experience: Minimum 2 years in a similar role - Job Type: Full Time - Work Arrangement: On-site

Al-Futtaim Group is building a talent pool of experienced Sales Coordinators for future opportunities across its automotive retail operations in the United Arab Emirates. As a Sales Coordinator, you will support daily showroom activities, coordinate vehicle preparation and deliveries, and ensure that sales documentation, inventory information and customer handover requirements are managed accurately and efficiently. The role involves working closely with sales teams, workshops, drivers and external service providers to maintain an organized vehicle delivery process. You will help ensure that vehicles are prepared to the required standards, essential documents are completed correctly and customers receive a smooth handover experience. This opportunity is suited to an organized, detail-oriented professional who can manage multiple priorities, communicate effectively with different teams and maintain accuracy in a fast-paced automotive retail environment.

What You Will Do

Vehicle Delivery Coordination

• Coordinate daily vehicle deliveries and ensure vehicles are prepared according to required standards before customer handover.
• Work closely with workshop teams to arrange vehicle cleaning, servicing and accessory installation.
• Monitor vehicle preparation activities and follow up with relevant teams to support timely delivery.
• Coordinate with drivers and other stakeholders to ensure vehicles are available and ready for scheduled activities.
• Support an efficient vehicle handover process by ensuring preparation and documentation requirements are completed.

Sales and Registration Documentation

• Verify the accuracy and completeness of vehicle registration and sales-related documents.
• Ensure insurance documents, number plates, Vehicle Clearance Certificate (VCC) documents, invoices, sales letters and gate passes are properly prepared.
• Coordinate with relevant departments and service providers to complete outstanding documentation requirements.
• Maintain accurate transaction records and supporting business documents.
• Follow established procedures to ensure sales and vehicle delivery information is recorded correctly.

Demonstration Vehicle Management

• Coordinate with drivers to ensure demonstration vehicles are clean, fuelled and ready for customer test drives.
• Check that demonstration vehicles are prepared according to showroom requirements.
• Follow up on vehicle readiness and communicate any outstanding preparation needs to the appropriate teams.
• Support the availability and presentation of demonstration vehicles used by the sales team.

Inventory and Showroom Support

• Conduct daily physical inventory checks and verify stock information against system records.
• Maintain accurate vehicle inventory information and provide stock updates to the sales team.
• Identify inventory discrepancies and coordinate with relevant colleagues to clarify records.
• Support the organization and presentation of vehicles within the showroom.
• Ensure vehicle displays meet established showroom presentation standards.
• Assist with daily operational activities that contribute to efficient retail showroom performance.

Operational Coordination

• Communicate regularly with sales personnel, workshop colleagues, drivers and external service providers.
• Coordinate multiple operational requirements while maintaining accuracy and meeting expected timelines.
• Use SAP and Microsoft Office applications to support sales administration and inventory-related activities.
• Maintain organized records of vehicle movements, transactions and operational documentation.
• Apply effective planning and follow-up practices to support daily showroom requirements.

Required Qualifications and Experience

• High school qualification or equivalent.
• Minimum 2 years of professional experience in a similar sales coordination or operational support role.
• Good understanding of sales coordination and day-to-day retail operations.
• Proficiency in SAP for relevant administrative and operational activities.
• Strong working knowledge of Microsoft Office applications, particularly Microsoft Excel.
• Experience coordinating multiple activities and maintaining accurate business records.
• Ability to manage competing priorities in a busy operational environment.

Required Skills and Competencies

• Organization and Coordination
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Effective coordination skills when working with different departments and external service providers.
  • Ability to prioritize daily responsibilities and maintain accurate follow-up.
  • Strong attention to detail when handling documentation, inventory records and transactions.
• Communication and Teamwork
  • Excellent verbal communication and interpersonal skills.
  • Ability to work effectively with colleagues and stakeholders from diverse backgrounds.
  • Confidence in communicating operational requirements and following up on outstanding activities.
  • A collaborative approach to supporting sales teams and showroom operations.
• Systems and Problem-Solving
  • Proficiency in SAP and Microsoft Excel.
  • Ability to maintain accurate information across operational records and business systems.
  • Good decision-making and practical problem-solving abilities.
  • Capacity to identify discrepancies and coordinate appropriate corrective action.
  • Results-oriented approach with the ability to work effectively under pressure.
• Customer and Operational Focus
  • Customer-focused attitude with an understanding of the importance of timely vehicle delivery.
  • Commitment to maintaining accurate documentation and reliable operational processes.
  • Proactive approach to resolving coordination challenges.
  • Ability to support consistent showroom presentation and vehicle preparation standards.

About the Operations Team

The Sales Coordinator will work within Al-Futtaim Group 's automotive retail Operations team, supporting the daily activities of the showroom and the vehicle delivery process. The position involves close coordination with sales representatives, workshop personnel, drivers and external service providers to ensure that vehicles, documents and inventory information are properly managed. Accurate coordination is essential to maintaining efficient showroom operations and supporting a positive customer experience. The Sales Coordinator contributes by keeping operational activities organized, resolving outstanding requirements and ensuring that vehicle handovers are supported by complete and reliable information.

Future Opportunities and Application Process

The Group 's Talent Acquisition team also considers candidates ' alignment with its values of Respect, Integrity, Collaboration and Excellence.

About Al-Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim Group is a privately held regional organization headquartered in Dubai, United Arab Emirates. The Group operates through five principal divisions: automotive, financial services, real estate, retail and healthcare. It employs more than 35,000 people across over 20 countries in the Middle East, Asia and Africa and maintains partnerships with more than 200 international brands. Al-Futtaim Group 's business approach emphasizes entrepreneurship, customer focus and continuous development across its operating sectors. Its values of Respect, Excellence, Collaboration and Integrity guide its relationships with customers, employees and business partners.