Turkish-Speaking Front Desk Concierge

Hilton; Dubai; On-site; AED 56,000 - 87,000; Full time

Benefits offered by this job

Incredible travel perks

Paid parental leave

Crisis concierge

Mental health resources

Benefits vary by location

Job summary

Hilton Dubai is seeking a welcoming Receptionist to create memorable arrivals and smooth departures for guests at our Dubai property. You will handle check-in/check-out, verify details, issue keys, and provide warm, personal service that reflects our hospitality standards.

With strong knowledge of hotel offerings and local area information, you’ll upsell services and respond to guest requests with care, ensuring every stay begins and ends with a smile.

Responsibilities

• Greet guests upon arrival and complete check-in/check-out, verify details, assign rooms, issue keys, and provide welcome materials or bell service assistance
• Process guest departures by verifying charges, handling payments, issuing receipts, and using the POS system accurately
• Demonstrate knowledge of hotel offerings, room types, rates, promotions, and local area information to assist guest inquiries
• Upsell hotel amenities to maximize room and service revenue
• Respond to guest requests, resolve concerns with care and urgency, and manage messages and communications

Job description

Hilton Dubai is seeking a welcoming Receptionist to create memorable arrivals and smooth departures for guests at our Dubai property. You will handle check-in/check-out, verify details, issue keys, and provide warm, personal service that reflects our hospitality standards.

With strong knowledge of hotel offerings and local area information, you’ll upsell services and respond to guest requests with care, ensuring every stay begins and ends with a smile.