Guest Experience Concierge (Front Desk)

Waldorf Astoria Kuwait; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Hilton in Dubai is seeking a Receptionist to greet guests and manage efficient check-in and check-out, delivering the light and warmth of hospitality.

You’ll provide hotel and local knowledge, upsell services, and respond to guest requests with care, ensuring memorable stays for every guest at the property.

Join our team to contribute to an award-winning culture and be part of a global hospitality leader focused on guest satisfaction and exceptional service.

Qualifications

• Hospitality-oriented mindset with a welcoming, professional demeanor.
• Ability to communicate clearly and assist guests' needs.
• Demonstrated integrity and teamwork in fast-paced environments.

Responsibilities

• Greet guests on arrival and complete the check-in/check-out process with accuracy.
• Provide hotel and local knowledge to guests and assist with inquiries.
• Promote hotel services and upsell amenities to maximize revenue.
• Respond to guest requests with care and urgency, managing messages and communications.

Job description

Hilton in Dubai is seeking a Receptionist to greet guests and manage efficient check-in and check-out, delivering the light and warmth of hospitality.

You’ll provide hotel and local knowledge, upsell services, and respond to guest requests with care, ensuring memorable stays for every guest at the property.

Join our team to contribute to an award-winning culture and be part of a global hospitality leader focused on guest satisfaction and exceptional service.