Telecaller

Forex; Ajman; On-site; AED 60,000 - 90,000; Full time

Job summary

Forex in the United Arab Emirates is seeking a driven sales-focused professional for a telecalling role. You will conduct outbound calls, qualify client needs, and deliver compelling pitches aligned with our financial product offerings.

Ideal candidates have 1-3 years in telecalling or sales, a high school diploma, fluency in English, and strong CRM and MS Office skills to manage customer data and follow up actions. Join a fast-paced team and contribute to growth.

Qualifications

• High school diploma or equivalent required; business or communications degree is a plus.
• 1–3 years in telecalling or sales with a proven track record.
• Fluency in English is essential; additional languages are advantageous.
• Proficient in CRM usage and data entry.

Responsibilities

• Conduct outbound calls to prospective clients to understand needs.
• Maintain a detailed database of interactions with records and follow-ups.
• Deliver pitches tailored to clients highlighting product benefits.
• Resolve customer queries promptly with product knowledge.

Skills

Outbound calling

Effective communication

Problem solving

Team collaboration

English fluency

Education

High school diploma

Tools

CRM software

Microsoft Office Suite

Job description

• Conduct outbound calls to prospective clients ensuring a clear understanding of their needs and preferences
• Maintain a detailed database of customer interactions updating records with accurate information and follow-up actions
• Deliver compelling pitches tailored to individual clients highlighting the unique benefits of products or services
• Resolve customer queries promptly demonstrating exceptional problem-solving skills and product knowledge
• Minimum educational qualification of a high school diploma or equivalent; a degree in business or communications is a plus.
• 1-3 years of proven experience in a telecalling or sales role, showcasing a successful track record.
• Fluency in English is essential; proficiency in additional languages is highly advantageous for diverse clientele.
• Strong technical skills in using CRM software and Microsoft Office Suite to manage customer data effectively.