Telecaller

ELEVATE COMMERCIAL BROKERS - L.L.C - S.P.C; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Elevate Commercial Brokers - L.L.C - S.P.C. is seeking a proactive sales telecaller to reach out to prospective clients and understand their needs. You will maintain a comprehensive customer interaction log and follow up on opportunities.

The role requires 1-3 years in telecalling or sales, strong English communication, and solid CRM/MS Office skills. A high school diploma is required, while a business/communications degree is a plus. This is an on-site UAE-based position in Abu Dhabi.

Qualifications

• 1-3 years of proven experience in telecalling or sales.
• Fluency in English; additional languages a plus.
• Strong CRM and MS Office skills.
• Bachelor's degree in business or communications preferred.

Responsibilities

• Conduct outbound calls to prospective clients, understanding their needs.
• Maintain a detailed database of customer interactions and follow-up actions.
• Deliver tailored pitches highlighting product benefits.
• Resolve customer queries promptly with product knowledge.

Skills

Communication skills

English fluency

CRM proficiency

MS Office proficiency

Education

High school diploma

Business or communications degree preferred

Tools

CRM software

Microsoft Office

Job description

• Conduct outbound calls to prospective clients, ensuring a clear understanding of their needs and preferences.
• Maintain a detailed database of customer interactions, updating records with accurate information and follow-up actions.
• Deliver compelling pitches tailored to individual clients, highlighting the unique benefits of products or services.
• Resolve customer queries promptly, demonstrating exceptional problem-solving skills and product knowledge.

Desired Candidate Profile

• Minimum educational qualification of a high school diploma or equivalent; a degree in business or communications is a plus.
• 1-3 years of proven experience in a telecalling or sales role, showcasing a successful track record.
• Fluency in English is essential; proficiency in additional languages is highly advantageous for diverse clientele.
• Strong technical skills in using CRM software and Microsoft Office Suite to manage customer data effectively.