Telecaller

Elevate Mortgage; Abu Dhabi; On-site; AED 56,000 - 89,000; Full time

Job summary

Elevate Mortgage in Abu Dhabi is recruiting a proactive sales/telecalling professional to join our UAE team. You will conduct outbound calls, identify client needs, and present tailored mortgage solutions while building lasting relationships.

The role requires 1–3 years in sales or telecalling, fluency in English, and proficiency with CRM and Microsoft Office. A high school diploma is required; a business or communications degree is a plus, and additional languages are welcome.

Qualifications

• Minimum high school diploma or equivalent; degree in business or communications is a plus.
• 1–3 years of proven telecalling or sales experience.
• Fluency in English required; another language is a plus.

Responsibilities

• Conduct outbound calls to prospective clients to understand their needs.
• Maintain a detailed CRM database with accurate records and follow-ups.
• Deliver tailored pitches highlighting product benefits.
• Resolve customer queries with strong product knowledge.

Skills

CRM software

Microsoft Office

Communication skills

English fluency

Education

High school diploma

Business or Communications degree (nice to have)

Job description

• Conduct outbound calls to prospective clients ensuring a clear understanding of their needs and preferences
• Maintain a detailed database of customer interactions updating records with accurate information and follow-up actions
• Deliver compelling pitches tailored to individual clients highlighting the unique benefits of products or services
• Resolve customer queries promptly demonstrating exceptional problem-solving skills and product knowledge
• Minimum educational qualification of a high school diploma or equivalent; a degree in business or communications is a plus.
• 1-3 years of proven experience in a telecalling or sales role, showcasing a successful track record.
• Fluency in English is essential; proficiency in additional languages is highly advantageous for diverse clientele.
• Strong technical skills in using CRM software and Microsoft Office Suite to manage customer data effectively.