Telesales Executive – Outbound Sales

Tanqeeb; Dubai; On-site; AED 67,000 - 134,000; Full time

Job summary

Tanqeeb in Dubai is seeking a results-driven Telesales Executive to join our energetic sales team. You will make high-volume outbound calls, introduce Tanqeeb products, understand customer needs, and guide them toward the best solutions.

You will maintain CRM records, follow up with leads, and collaborate with management to boost conversion and revenue. The ideal candidate has 1–3 years in telesales or similar roles, excellent English, strong negotiation and closing skills, and the ability to

Qualifications

• 1–3 years of experience in telesales or similar customer-facing sales roles.
• Excellent verbal communication and interpersonal skills.
• Fluency in English; Hindi and/or Urdu is a plus.
• Strong persuasion, negotiation, objection-handling, and closing skills.

Responsibilities

• Make high-volume outbound calls to prospective and existing customers.
• Introduce and explain Tanqeeb products and services clearly.
• Understand customer requirements and recommend suitable solutions.
• Follow up regularly with potential and warm leads to maximize sales opportunities.
• Handle questions, concerns, and objections professionally.
• Use sales techniques to convert leads into customers.
• Achieve daily, weekly, and monthly sales targets.
• Maintain CRM records of calls, interactions, and outcomes.
• Coordinate with sales team and management to improve performance.
• Deliver a positive customer experience with professional telephone etiquette.

Skills

Verbal communication

Telephone manner

Persuasion & closing

Target-driven

Outbound calling

Lead conversion

Resilience under pressure

Active listening

CRM knowledge

MS Office

English fluency

Tools

CRM systems

MS Office

Computer applications

Job description

• Make high-volume outbound calls to prospective and existing customers using provided leads and databases.

• Introduce and explain company products and services clearly and professionally.

• Understand customer requirements and recommend suitable products or solutions.

• Follow up regularly with potential and warm leads to maximize sales opportunities.

• Handle customer questions, concerns, and objections professionally.

• Use effective sales, negotiation, and closing techniques to convert leads into customers.

• Achieve daily, weekly, and monthly sales and revenue targets.

• Build and maintain strong professional relationships with customers.

• Maintain accurate records of calls, customer interactions, follow-ups, feedback, and sales activities in the CRM system.

• Maintain up-to-date knowledge of company products, services, offers, and sales processes.

• Coordinate with the sales team and management to improve lead conversion and sales performance.

• Maintain professional telephone etiquette and deliver a positive customer experience.

• Participate in sales campaigns, promotions, and other activities assigned by management.

Desired Candidate Profile

Desired Candidate Profile

• 1–3 years of experience in telesales, telemarketing, inside sales, or a similar customer-facing sales role.

• Excellent verbal communication and interpersonal skills.

• Confident and professional telephone manner.

• Strong persuasion, negotiation, objection-handling, and closing skills.

• Target-driven, self-motivated, energetic, and results-oriented.

• Comfortable making a high volume of outbound calls and handling customer interactions.

• Strong follow-up and lead-conversion skills.

• Ability to handle rejection and work effectively under pressure.

• Good listening and customer-handling skills.

• Basic knowledge of CRM systems, MS Office, and computer applications.

• Fluency in English is required; Hindi and/or Urdu will be an advantage.

• Previous experience in telecom, real estate, insurance, banking, financial services, or e-commerce will be an advantage.