Tele Sales Agent

Play Wave Technologies; Dubai; On-site; AED 45,000 - 75,000; Full time

Benefits offered by this job

Salary + Commission

Incentives

Training & Development

Supportive environment

Career growth

Job summary

Play Wave Technologies, Dubai, is seeking a motivated Tele Sales Agent to join its sales team. The role involves calling potential and existing customers, understanding needs, presenting products, and converting leads into sales.

You will engage with clients, meet targets, and collaborate with sales and customer service teams in a busy environment. English fluency required; other languages are a plus.

Qualifications

• Proven telesales or customer service experience.
• Strong communication and interpersonal skills.
• Ability to handle rejection and stay motivated.
• Proficiency in English; other languages a plus.
• Familiarity with CRM systems is preferred.

Responsibilities

• Make outbound calls to prospective and existing customers
• Present and explain products or services clearly and professionally
• Identify customer needs and recommend suitable solutions
• Follow up with leads and maintain regular communication
• Achieve daily, weekly and monthly sales targets
• Handle questions, objections and concerns effectively
• Maintain accurate records of calls, leads and sales activities
• Build and maintain positive relationships with customers
• Coordinate with the sales and customer service teams when required
• Provide regular updates and sales reports to management

Skills

Excellent communication

Interpersonal skills

Negotiation

Target oriented

Tools

CRM systems

Basic computer skills

Job description

Job Summary

We are looking for a motivated and results-driven Tele Sales Agent to join our sales team. The ideal candidate will be responsible for contacting potential and existing customers by telephone, understanding their requirements, presenting suitable products or services, and converting leads into sales.

Key Responsibilities

• Make outbound calls to prospective and existing customers
• Introduce and explain products or services clearly and professionally
• Identify customer needs and recommend suitable solutions
• Follow up with leads and maintain regular communication with prospects
• Achieve daily, weekly and monthly sales targets
• Handle customer questions, objections and concerns effectively
• Maintain accurate records of calls, leads and sales activities
• Build and maintain positive relationships with customers
• Coordinate with the sales and customer service teams when required
• Provide regular updates and sales reports to management

Requirements

• Previous experience in telesales, telemarketing, or customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong convincing and negotiation abilities.
• Target-oriented and self-motivated personality.
• Ability to handle rejection and work under pressure.
• Basic computer skills and familiarity with CRM systems.
• Good command of English; additional languages are an advantage.

What We Offer

• Competitive salary and attractive commission structure.
• Performance-based incentives.
• Training and career development opportunities.
• Supportive and professional working environment.
• Opportunities for career growth.