Substation Warranty Engineer with RCA & Field Support

Hitachi Energy Ltd.; Abu Dhabi; Vor Ort; AED 220.000 - 340.000; Vollzeit

Zusammenfassung

Hitachi Energy Systems LLC in Abu Dhabi seeks an experienced Warranty and Field Support engineer to manage warranty obligations for DEWA, TAQA, ADNOC projects, track claims, and liaise with clients.

You will lead RCA investigations, coordinate with engineering, commissioning, and OEM teams, and supervise substation site activities, installations, testing and commissioning, ensuring compliance and safety.

Qualifikationen

• Experience with warranty obligations and claims handling.
• Proficient in root cause analysis methodologies and reporting.
• Hands-on troubleshooting at substations and switchgear.
• Strong coordination with clients and engineering teams.

Aufgaben

• Manage warranty obligations for projects and act as primary client contact.
• Receive, record, track, and close warranty claims within contractual times.
• Maintain warranty logs and closure documentation and progress reports.
• Ensure compliance with warranty and defect liability periods.
• Lead RCA activities and prepare technical investigation reports.
• Coordinate with engineering, commissioning, quality, and OEM teams.
• Attend substations for troubleshooting and provide technical support.
• Prepare method statements and obtain client approvals and permits.
• Oversee installation, testing, commissioning of switchgear and relays.
• Coordinate site mobilization and supervise repair, replacement, testing, and recommissioning.
• Manage petty cash and local purchasing within limits.
• Ensure safety and compliance with utility standards during warranty works.
• Interface with DEWA, TAQA, consultants and end users; provide status updates.
• Support meetings and deliver warranty performance reports.
• Strive for high customer satisfaction through timely issue resolution.

Kenntnisse

Warranty management

Root Cause Analysis

Site troubleshooting

Client coordination

Jobbeschreibung

Hitachi Energy Systems LLC in Abu Dhabi seeks an experienced Warranty and Field Support engineer to manage warranty obligations for DEWA, TAQA, ADNOC projects, track claims, and liaise with clients.

You will lead RCA investigations, coordinate with engineering, commissioning, and OEM teams, and supervise substation site activities, installations, testing and commissioning, ensuring compliance and safety.