Style Advisor

Azadea Group; Dubai; On-site; AED 45,000 - 55,000; Full time

Job summary

A leading retail company in Dubai is seeking a Style Advisor to enhance customer experience through exceptional service and expert fashion advice. The ideal candidate will have a Bachelor's degree in Fashion Design or related fields and at least 3 years of experience in fashion retail. Responsibilities include driving sales, understanding customer needs, and maintaining a strong store presence. The position requires proficiency in MS Office and fluent English communication skills. Join a dynamic team dedicated to creating a memorable shopping experience.

Qualifications

• 3 years of experience in fashion retail and customer service.
• Fluent in English.

Responsibilities

• Provide exceptional service to enhance the shopping experience.
• Follow fashion trends and inform customers.
• Demonstrate strong store knowledge to address customer concerns.
• Drive sales through superior selling skills.
• Greet customers and manage fitting room needs.
• Advise on sizes, colors, and styles based on customer needs.
• Utilize product knowledge tools in customer interactions.
• Handle repairs and follow up with clients.

Skills

Customer Focus

Communication Skills

Relationship Building

Planning and Organizing

Commercial Understanding

Education

Bachelor’s degree in Fashion Design, Fashion Styling or a related field

Tools

MS Office

Job description

Job Description

Style Advisor (STY000003)

Job Number

STY000003

Responsibilities

• Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.
• Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team’s fashion expertise.
• Demonstrate superior store knowledge to be able to understand customers’ concerns and quickly determine solutions with limited supervision.
• Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.
• Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.
• Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles.
• Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.
• Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.

Qualifications

• Bachelor’s degree in Fashion Design, Fashion Styling or a related field
• 3 years of experience in fashion retail and customer service
• Proficiency in MS Office
• Fluency in English
• Relationship Building: level 2
• Customer Focus: level 3
• Planning and Organizing: level 2
• Communication Skills: level 3
• Commercial Understanding: level 2

Organization

Primary Location

United Arab Emirates-UAE, Dubai, The Dubai Mall