Strategic UAE Account Manager — Growth & Retention

Great Place To Work Middle East; Abu Dhabi; Hybrid; AED 180,000 - 240,000; Full time

Job summary

Great Place to Work Middle East is seeking an Account Manager to manage, retain, and grow our UAE client portfolio. You will be the primary relationship owner from onboarding through renewal, coordinating with HR leaders and internal teams to ensure a seamless client experience and lasting partnerships.

Responsibilities include onboarding, renewals, upsell, and cross-sell of Great Place to Work solutions, plus collaboration with Finance, Marketing, and Customer Success to deliver value and drive

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 4+ years in Account Management, Customer Success, or SaaS.
• Proven ability to manage and grow corporate client portfolios.
• Experience renewing contracts and driving account growth.

Responsibilities

• Manage UAE client portfolio and own client relationships from onboarding to renewal.
• Lead onboarding, renewal discussions, and commercial negotiations.
• Develop account plans and conduct regular business reviews with key clients.

Skills

Account management

Client relationship

Negotiation

Sales

CRM tools

English proficiency

Education

Bachelor’s degree in Business Administration

Tools

Zoho CRM

Salesforce

HubSpot

Job description

Great Place to Work Middle East is seeking an Account Manager to manage, retain, and grow our UAE client portfolio. You will be the primary relationship owner from onboarding through renewal, coordinating with HR leaders and internal teams to ensure a seamless client experience and lasting partnerships.

Responsibilities include onboarding, renewals, upsell, and cross-sell of Great Place to Work solutions, plus collaboration with Finance, Marketing, and Customer Success to deliver value and drive