UAE Account Manager: Strategic Growth & Key Accounts

Ghobash Group; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

Ghobash Group is seeking an experienced Strategic Account Manager in the UAE to drive growth across Dubai and the Northern Emirates. You will build long-term relationships, identify new enterprise accounts, and manage a full sales cycle from prospecting to contract closure.

You will collaborate with pre-sales, solution architecture, and delivery teams to position CNS IT services, manage pipelines, and ensure client satisfaction while meeting annual targets.

Qualifications

• Education: Bachelor's in Business Admin, Marketing or related field
• Experience: 5+ years in account management, client relations or sales
• Skills: Strong communication, CRM & IT services knowledge

Responsibilities

• Build and maintain long-term relationships with key clients across Dubai and Northern Emirates.
• Drive business growth by identifying new accounts and expanding CNS footprint.
• Develop and maintain account plans aligned with sales targets and CNS portfolio.
• Create and manage a structured sales pipeline with accurate revenue forecasting.
• Identify projects and budget cycles to position CNS solutions.
• Lead contract negotiations to closure with profitability and alignment.
• Ensure high customer satisfaction and proactive issue resolution.
• Collaborate with PMO/finance/contract teams for smooth project execution and billing.
• Maintain CRM data and prepare status reports for senior management.

Skills

Strong communication

Client relationship mgmt

IT services & outsourcing

Strategic account planning

SLAs & service delivery

CRM tools (Salesforce)

Cross-functional leadership

Negotiation & presentation

Global/offshore accounts

RFP/RFI processes

Education

Bachelors in Business Administration/Marketing

MBA/Masters degree

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Ghobash Group is seeking an experienced Strategic Account Manager in the UAE to drive growth across Dubai and the Northern Emirates. You will build long-term relationships, identify new enterprise accounts, and manage a full sales cycle from prospecting to contract closure.

You will collaborate with pre-sales, solution architecture, and delivery teams to position CNS IT services, manage pipelines, and ensure client satisfaction while meeting annual targets.