Strategic Account Manager: Growth & Retention

tactical.; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

tactical. is seeking an Account Manager in Dubai to lead day-to-day management of key accounts, maintain strong client relationships, and drive Always-On social campaigns.

You will bridge clients with internal teams, ensuring timely delivery and insightful reviews. You will contribute to campaign strategies, monitor performance, and identify growth opportunities within existing accounts, while supporting pitches and new business development.

Qualifications

• Extensive experience in account management, business development, or a related role.
• Strong understanding of market trends, customer needs, and competitive landscape.
• Proven track record of achieving revenue targets and driving growth.
• Excellent communication, negotiation, and presentation abilities.
• Highly organised with strong attention to detail.

Responsibilities

• Lead day-to-day management of key accounts, delivering Always-On social and strategic campaigns.
• Act as the bridge between clients and internal delivery teams, ensuring clear communication and on-time delivery.
• Own client meetings, weekly status calls, and quarterly business reviews with insights and recommendations.
• Benchmark globally and regionally to identify best practices and keep Tactical ahead.
• Manage contracts, invoices, and credit control with Account Director support; assist in pitches and BD.

Skills

Account management

Business development

Market trends

Customer needs

Competitive landscape

Revenue targets

Business growth

Leadership

Strategic thinking

Communication

Negotiation

Presentation

Creativity

Interpersonal skills

Organization

Attention to detail

Proactivity

Job description

tactical. is seeking an Account Manager in Dubai to lead day-to-day management of key accounts, maintain strong client relationships, and drive Always-On social campaigns.

You will bridge clients with internal teams, ensuring timely delivery and insightful reviews. You will contribute to campaign strategies, monitor performance, and identify growth opportunities within existing accounts, while supporting pitches and new business development.