Strategic IT Solutions Lead for Enterprise Accounts

Ghobash Group

Dubai

On-site

AED 180,000 - 300,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

CNS, part of the Ghobash Group, seeks a Senior Account Manager to drive growth across Dubai and the Northern Emirates. You will manage key enterprise accounts, develop tailored IT solutions, and coordinate with pre-sales and delivery teams to ensure successful project outcomes.

The role demands a proven track record in account management, strong negotiation and presentation skills, and the ability to manage cross-functional teams and remote stakeholders. Dubai-based with travel as needed.

Qualifications

Bachelor’s degree in Business Administration, Marketing, or a related field.
5+ years in account management, client relations, or sales.
Strong communication and client relationship management skills.
Solid understanding of IT services, solutions, and outsourcing models.
Experience with SLAs, contracts, and service delivery frameworks.
Proficiency in CRM tools such as Salesforce, HubSpot, or Microsoft Dynamics.

Responsibilities

Build and maintain long-term relationships with key clients across Dubai and the Northern Emirates, acting as a trusted advisor and business partner.
Drive business growth by identifying and developing new accounts, nurturing existing relationships, and expanding CNS’s footprint across assigned sectors.
Develop and maintain a clear account plan for each major client, aligned with annual sales targets and CNS’s solution portfolio.
Create and manage a structured sales pipeline, ensuring accurate revenue forecasting and timely opportunity tracking.
Lead contract negotiations to closure, ensuring profitability, compliance, and customer alignment.
Prepare regular status reports and pipeline updates for senior sales management.