Strategic Banking Relationship Manager

RAKBANK; Dubai; On-site; AED 150,000 - 280,000; Full time

Job summary

RAKBANK is seeking a Relationship Manager to manage a portfolio of client relationships and drive sales while upholding risk controls and service standards. The role emphasizes cross-selling, portfolio reviews, and high-quality customer interactions across banking products.

The candidate should have at least 2 years of banking experience and a Bachelor's degree, with strong communication skills and product knowledge. This on-site position offers growth within the bank's client-focused teams.

Qualifications

• Minimum 2 years' experience in banking or financial services with focus on relationships.
• Strong communication and client service orientation.
• Understanding of banking products and processes.

Responsibilities

• Achieve budgeted sales and service targets within risk standards.
• Review customer portfolio to identify opportunities and cross-sell products.
• Manage a designated portfolio and address customer needs within service terms.
• Ensure timely, accurate processing and adherence to procedures.
• Maintain compliance with Code of Conduct and AML regulations.
• Provide specialist information and guidance to resolve queries.
• Collaborate with line manager to support departmental output.
• Keep client communication aligned with internal processes and TAT.

Skills

Relationship Management

Sales Acumen

Oral and Written Communication

Banking knowledge

Education

Bachelor's degree

Job description

RAKBANK is seeking a Relationship Manager to manage a portfolio of client relationships and drive sales while upholding risk controls and service standards. The role emphasizes cross-selling, portfolio reviews, and high-quality customer interactions across banking products.

The candidate should have at least 2 years of banking experience and a Bachelor's degree, with strong communication skills and product knowledge. This on-site position offers growth within the bank's client-focused teams.