Strategic Account Manager, HR Tech – Retention & Growth

Black Pearl Consult; Dubai; On-site; AED 90,000 - 150,000; Full time

Benefits offered by this job

Tax-free salary

Monthly commission

Career growth

Collaborative team culture

Job summary

Black Pearl Consult in Dubai is seeking an Account Manager to drive relationship management and growth with existing and dormant clients in the HR/recruitment solutions space. The role focuses on upselling, cross-selling, and sustaining long-term client success without cold calling.

You will work with clients from recruitment agencies, HR tech platforms, or HR services, leveraging your consultative sales approach to meet revenue targets and build lasting partnerships.

Qualifications

• 2+ years of B2B sales or account management experience.
• Background in recruitment, HR tech platforms, or HR-related services.
• Track record in client retention and upselling.
• Excellent communication and interpersonal skills.
• Consultative sales approach with strong commercial awareness.
• Fluency in English (verbal and written).

Responsibilities

• Manage and nurture a portfolio of existing and inactive clients.
• Identify growth opportunities and promote additional services.
• Conduct client meetings to understand needs and provide tailored solutions.
• Prepare strategic plans for account growth and client success.
• Hit monthly revenue and retention targets.
• Act as a trusted advisor, ensuring long-term satisfaction and engagement.

Skills

B2B sales

Account management

Client retention

Upselling

Communication

Interpersonal skills

Consultative selling

Job description

Black Pearl Consult in Dubai is seeking an Account Manager to drive relationship management and growth with existing and dormant clients in the HR/recruitment solutions space. The role focuses on upselling, cross-selling, and sustaining long-term client success without cold calling.

You will work with clients from recruitment agencies, HR tech platforms, or HR services, leveraging your consultative sales approach to meet revenue targets and build lasting partnerships.