Strategic Account Leader – UAE (Remote/Hybrid)

Bayzat; Dubai; On-site; AED 167,400 - 245,520; Full time

Benefits offered by this job

Generous compensation

Flexible remote/hybrid options

Inclusive culture

Growth opportunities

Job summary

A leading HRTech company is seeking a Strategic Account Manager in Dubai. This role involves managing client relations, ensuring high performance on KPIs, and delivering outstanding customer service. The ideal candidate should have over 3 years of experience in client retention, preferably in group health insurance, and possess excellent communication skills. The company promotes a meritocratic and inclusive culture with flexible working arrangements.

Qualifications

• Over 3 years of experience in client retentions, including group health insurance.
• Strong relationship building with internal and external stakeholders.
• Excellent verbal and written communication skills.

Responsibilities

• Achieve KPIs each quarter.
• Manage account retention and renewal lifecycle efficiently.
• Deliver world-class customer service continuously.

Skills

Client retention experience

Relationship building

Verbal and written communication

Critical thinking

Problem-solving

Organizational skills

Emotional resilience

MS Office

Tools

Salesforce

Job description

A leading HRTech company is seeking a Strategic Account Manager in Dubai. This role involves managing client relations, ensuring high performance on KPIs, and delivering outstanding customer service. The ideal candidate should have over 3 years of experience in client retention, preferably in group health insurance, and possess excellent communication skills. The company promotes a meritocratic and inclusive culture with flexible working arrangements.