Store Supervisor

IMPETUS EXECUTIVE; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An international footwear client is seeking a proactive Store Supervisor for their new store opening in Abu Dhabi. The role involves assisting the Store Manager, supervising a sales team, and ensuring high customer service standards. Ideal candidates have retail supervisory experience and strong communication skills. Competitive compensation and career development opportunities are offered.

Benefits

Competitive salary

Attractive premium and incentive plan

Health insurance

Visa and paid annual leave

Career development opportunities

Qualifications

• Previous experience in a retail supervisor or senior sales role, preferably in fashion or footwear.
• Strong team supervision and communication skills.
• Excellent customer service abilities.
• Proficiency with POS systems and retail operations.
• Strong organizational and problem-solving skills.
• Fluency in English (spoken and written) is required.
• Arabic is a plus.

Responsibilities

• Assist the Store Manager in overseeing daily store operations.
• Supervise and support the sales team.
• Implement sales strategies to achieve targets.
• Ensure excellent customer service.
• Monitor inventory levels and assist with stock control.
• Execute visual merchandising according to guidelines.
• Ensure compliance with health, safety, and security regulations.

Skills

Team supervision

Customer service

Communication skills

Organizational skills

Problem-solving skills

Fluency in English

Tools

POS systems

Job description

We are looking for a proactive Store Supervisor to join our International Footwear Client's new store opening in Abu Dhabi on September 1st. The Store Supervisor will support the Store Manager in daily operations, ensure high standards of customer service, and help lead the team to achieve sales and operational targets.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and ensuring compliance with Company’s policies and procedures
• Supervise and support the sales team, providing guidance and on-the-job coaching
• Implement company sales strategies and promotional activities to help achieve sales targets
• Ensure excellent customer service and resolve customer queries or issues promptly
• Monitor inventory levels, assist with stock control, and support loss prevention efforts
• Execute visual merchandising and in-store displays according to company guidelines
• Ensure compliance with health, safety, and security regulations
• Support the Store Manager with administrative tasks and reporting

Requirements

• Previous experience in a retail supervisor or senior sales role, preferably in fashion or footwear
• Strong team supervision and communication skills
• Excellent customer service abilities
• Proficiency with POS systems and retail operations
• Strong organizational and problem-solving skills
• Fluency in English (spoken and written) is required
• Arabic is a plus
• Flexibility to work shifts, weekends, and holidays as required

What We Offer

• Competitive salary
• Attractive premium and incentive plan
• Health insurance, visa, and paid annual leave
• Career development opportunities within the International Brand