SMB Growth Leader, MENAT/SSA & EMEA

Amazon

Dubai

On-site

AED 900,000 - 1,400,000

Full time

6 days ago

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Job summary

Amazon is seeking an exceptional leader to drive AWS's SMB segment across MENAT and SSA, leading a high-performing team of Sellers to accelerate cloud adoption among SMB customers in a strategic market.

You will develop and execute go-to-market strategies, build partner ecosystems, and deliver revenue growth while fostering a culture of innovation and customer obsession. This role reports to the EMEA SMB Segment Leader and is a key member of the EMEA SMB Leadership Team.

Qualifications

Bachelor's degree in science, technology, engineering, math, business or equivalent.
Experience in a people management role, leading teams and growing organizations.
Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive).
Bachelor's degree in business, data science, public administration, finance, engineering, human resources, or related field, or MBA.
Experience in technology-related business development, sales strategy, operations, or other sales-related fields.
Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business.

Responsibilities

Develop and execute comprehensive SMB growth strategies for the UKI market.
Drive revenue growth and customer acquisition targets through data-driven decision making and innovative go-to-market approaches.
Build and lead a high-performing team of CSRs and Field Sellers, fostering a culture of ownership, innovation, and customer obsession.
Establish clear performance metrics and accountability frameworks to track team and business performance.
Develop strategic relationships with key partners, including ISVs, SIs, and resellers to expand market reach.
Leverage AWS Partner Network to accelerate customer adoption and solution delivery.
Champion customer obsession by ensuring exceptional customer experiences throughout the cloud journey.
Drive adoption of AWS services, with particular focus on GenAI, data analytics, and migration solutions.
Implement scalable customer engagement models that balance high-touch and digital-led approaches.
Develop customer success metrics and ensure continuous improvement in customer satisfaction and retention.
Recruit, develop, and retain top talent.
Foster a culture of continuous learning, experimentation, and innovation.
Provide coaching, mentorship, and career development opportunities for team members.