Senior Sales Ops Manager Scale, AWS Strategy & Operations

AWS SMGS; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

AWS SMGS is seeking a Senior Sales Operations Manager to join the Global Sales Strategy & Operations team in the Scale group. You will blend hands-on analytics with operational excellence to support Sales Leaders in SMB and Scale, using data analysis and modeling to drive strategic decisions regionally.

You will deliver insights that directly influence decision-making, combining technical know-how with business acumen to translate complex datasets into actionable guidance.

Qualifications

• Strong technical skills in data extraction and modeling.
• Exceptional organizational abilities and stakeholder relationships.
• Self-motivation and adaptability to work in an ambiguous fast-paced environment.
• Experience handling large datasets.
• Ability to support multiple sales teams simultaneously.

Responsibilities

• Manage sales performance reporting and analysis.
• Analyze trends and develop sales strategy recommendations across EMEA.
• Create reports from diverse data sources.
• Deliver actionable insights to stakeholders.

Skills

Data analysis

Modeling

Stakeholder management

Big data handling

Sales analytics

Ambiguity handling

Education

Bachelor's degree or equivalent

Tools

Salesforce

Excel

BI tools

Job description

AWS SMGS is looking for a Senior Sales Operations Manager to join their Global Sales Strategy & Operations team in their Scale team. This role combines hands-on analytics with operational excellence and strategic thinking where youll use data analysis and modeling to support Sales Leaders in the SMB and Scale teams. Youll play a key role in maintaining business health and driving data-informed strategic decisions across the region.

This role combines technical expertise with business acumen to analyze complex datasets from multiple sources. Youll be instrumental in delivering insights and intelligence that directly impact our decision-making processes.

Key job responsibilities

Key Focus Areas

• Managing sales performance reporting analysis
• Conducting analysis for trends observations and developing recommendations for sales strategy across EMEA
• Creating reports using diverse data sources
• Delivering actionable insights to EMEA-wide stakeholders

What Youll Bring

• Strong technical skills in data extraction and modeling
• Exceptional organizational abilities and stakeholder relationships
• Self-motivation and adaptability to work in an ambiguous fast-paced environment
• Experience handling large datasets
• Ability to support multiple sales teams simultaneously

Success in This Role Means

• Collaborating effectively with sales teams operations teams internal users and world-wide / global counterparts in AWS
• Developing and implementing new recommendations
• Creating accurate impactful reports
• Communicating complex data insights to both technical and non-technical audiences
• Supporting SMB and Scale Sales teams with territory analysis and operational activities

A day in the life

The ideal candidate thrives in a dynamic environment demonstrates strong analytical capabilities and can translate data into meaningful business insights while maintaining high operational standards.

Key Responsibilities

Data Analysis & Insights

• Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
• Design and deliver regular and on-demand business analytics with stakeholders

Strategic Planning & Reporting

• Maintain monthly health of the business

Metrics & Performance Management

• Monitor and evaluate existing performance metrics
• Transform complex data into actionable recommendations

Business Intelligence

• Deliver strategic insights to guide business decisions
• Provide data-driven recommendations through detailed analysis

About the team

Join our international diverse team which is going above and beyond that comprise AWS EMEAs most significant and influential Greenfield and T2K customers. The team is always focused on delivering the best results for our customers by working backwards from their needs. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. The team has extensive visibility to EMEA Directors and Senior Leadership Team given the strategic nature of the role.

• Bachelors degree or equivalent
• Experience using Microsoft Excel to manipulate and analyze data
• Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
• Experience defining refining and implementing sales processes procedures and policies or equivalent
• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager