Showroom Operations Assistant Manager

Power And Sun Solar Equipments Trading L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent retail company in Dubai is seeking a proactive Showroom Operations Assistant Manager to oversee daily showroom activities and ensure exceptional customer experiences. The ideal candidate will manage both front-end and back-end operations while maintaining showroom standards. Responsibilities include supervising staff, managing inventory, coordinating with teams, and preparing performance reports. Candidates should have a Bachelor's degree in Business Administration and 3-6 years of relevant experience. Strong leadership and multitasking abilities are essential.

Qualifications

• 3-6 years of experience in retail or showroom operations.
• Strong leadership and customer service skills.
• Knowledge of inventory management.

Responsibilities

• Oversee daily showroom activities for seamless customer experience.
• Supervise and guide showroom staff.
• Manage inventory stock and visual merchandising.
• Coordinate with sales, logistics, and accounts teams.
• Monitor customer inquiries and ensure timely resolutions.
• Prepare operational and performance reports.

Skills

Leadership

Communication

Customer service

Multitasking

Problem-solving

Education

Bachelor's degree in Business Administration

Tools

MS Office (Excel, Word, PowerPoint)

POS systems

Job description

About the Role:

We are looking for a proactive and organized Showroom Operations Assistant Manager to oversee daily showroom activities ensure exceptional customer experiences and support the sales and operations teams. The ideal candidate will manage both front-end and back-end operations maintaining smooth coordination between departments and upholding showroom standards.

Key Responsibilities:

• Assist in day-to-day showroom operations to ensure a seamless customer experience.
• Supervise and guide showroom staff ensuring high performance and customer service standards.
• Manage inventory stock display and visual merchandising to maintain showroom appeal.
• Coordinate with the sales logistics and accounts teams for timely order processing and deliveries.
• Monitor customer inquiries feedback and complaints; ensure timely resolutions.
• Track daily sales reports footfall and team performance metrics.
• Maintain showroom cleanliness branding and compliance with company policies.
• Support in organizing promotions events and product demonstrations.
• Handle administrative tasks such as attendance shift schedules and petty cash.
• Prepare periodic operational and performance reports for management review.

Qualifications & Skills:

• Bachelors degree in Business Administration Sales or a related field.
• 36 years of experience in retail or showroom operations (preferably in industry name).
• Strong leadership communication and customer service skills.
• Knowledge of inventory management and POS systems.
• Ability to multitask and work under pressure.
• Proficient in MS Office (Excel Word PowerPoint).
• Excellent problem-solving and team management abilities.

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