Service Sales Specialist

ABB; Dubai; On-site; AED 150,000 - 190,000; Full time

Job summary

ABB UAE seeks a Service Marketing & Sales professional to drive service sales processes, generate opportunities, and secure profitable growth. You will focus on Installed Base penetration, promote the service portfolio, and build lasting customer relationships while collaborating with Marketing, Sales and Operations teams.

Onsite role in Dubai, UAE. The ideal candidate has 7+ years in electrical networks, MV/LV switchgears, and protection relays, with strong English communication and a UAE

Qualifications

• 7 years of experience in Electrical Network Infrastructure, MV & LV switchgears and protection relays.
• Customer service experience; ability to be a focal point for executives & clients.
• Knowledge of Digital & Safety solutions and related technologies.
• Teamwork across cultures and environments; adaptable to diverse teams.

Responsibilities

• Drive service sales processes and generate service sales opportunities.
• Penetrate Installed Base and sell the entire Service product portfolio.
• Build long-term customer relationships and respond to specific customer needs.
• Coordinate with Marketing, Application Sales, and Operations teams in ABB UAE.

Skills

Customer service

Executive liaison

Digital solutions

Teamwork

Communication

Education

Electrical engineering degree

Degree in electrical engineering

Tools

Protection relays

MV/LV switchgears

Job description

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

Service Marketing & Sales Manager

Your role and responsibilities

In this role you will have the opportunity to drive service sales processes generate service sales opportunities and secure profitable sales within the designated areas. Each day you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. The work model for the role is: onsite This role is contributing to the Electrification Service in UAE Cluster. Main stakeholders are External Customers Marketing Application Sales Operation teams. You will be mainly accountable for:

• Penetrating into IB promoting various upgrades retrofits and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices and preparing sales plans reviewing them and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABBs service products and solutions during marketing activities (campaigns trade fairs exhibitions conferences customer meetings).

Qualifications for the role

• 7 years of experience in in Electrical Network Infrastructure
  MV & LV switchgears and protection relays
• Customer service experience ability to be a focal point for executives & clients
• Possess an enhanced knowledge of / You are qualified in / Highly adept in Digital & Safety solutions
• You are passionate about / you are captivated by / you are innovative around Team work blend with and accept different cultures
• Degree in electrical engineering
• You are at ease communicating in English Language
• You hold current driving license valid in UAE

Whats in it for you

We empower you to take initiative challenge ideas and lead with confidence. Youll grow through meaningful work continuous learning and support thats tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits

At ABB youll find benefits that reflect how much we value your time talent and future.

Guide the future. This is where innovation accelerates industries are reimagined and your impact powers the world ahead. Run What Runs the World.

EVP Hashtags

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Required Experience:

IC