Service Sales Specialist

Hitachi; Abu Dhabi; On-site; AED 167,400 - 279,000; Full time

Job summary

Hitachi is seeking a motivated Service Sales Specialist in Abu Dhabi. This role involves driving the service sales process, managing proposals, and building long-term customer relationships. Ideal candidates will have 7-10 years of experience in service sales within the Energy sector, with strong technical, commercial, and negotiation skills. A bachelor’s degree in electrical engineering is required, alongside proficiency in English. The position involves collaboration with the Service Sales Manager and regular interaction with customers to ensure their needs are met.

Qualifications

• Minimum 7 to 10 years of experience in Service sales, Estimation & Bids.
• Experience working within the Energy sector.
• Strong commercial and technical skills.

Responsibilities

• Drive service sales processes and generate service sales opportunities.
• Manage technical and financial aspects of sales proposals.
• Establish effective business relations with sales executives.

Skills

Service sales

Customer relationship management

Negotiation

Technical skills

Education

Bachelor's degree in electrical engineering

Job description

Job Description

The opportunity

We are seeking a motivated and enthusiastic Service Sales Specialist to join our team. In this role we will drive the service sales process in collaboration with the Service Sales Manager and/or Service Manager. You will generate service sales opportunities and secure profitable sales within the designated areas. Your focus will be on installed base penetration and selling the entire Service Product portfolio in collaboration with other Hitachi Energy service units. Build long‑term customer relationships and ensure immediate response to specific customer needs and issues. This role reports directly to the Local Service Sales Manager UAE.

How you'll make an impact

• Preparing proposals and following up, evaluating client enquiry documentation and interpreting their requirements and assessing commercial terms and conditions.
• Proactive and reactive sales of High Voltage Service & Transformer service portfolios and formulating competitive bids.
• Managing the preparation of all technical, financial, cash flow and operational delivery aspects of the bid/estimate/quotation indicating prices and trading conditions.
• Identifying potential risks and opportunities in contract agreements across customers/channels and planning daily activities, developing and maintaining customer relations, and managing customer accounts.
• Establishing effective business relations with sales executives, management and technical team members, and preparing periodic sales reports, forecasts and market plans.
• Coordinating with Service Sales Manager to decide on pricing strategies and supporting during meetings with customers.
• Proposing techno‑commercial solutions according to customers' requirements.
• Supervising distribution and archiving documentation issued to customers as part of tendering and contract negotiations.
• Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
• Ensuring compliance with applicable external and internal regulations, procedures and guidelines.
• Living Hitachi Energy's core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in electrical engineering or equivalent experience.
• Minimum 7 to 10 years of experience in Service sales, Estimation & Bids, Proposals and strong customer relationship skills.
• Experience working within the Energy sector.
• Strong commercial, technical and negotiation skills.
• Willingness to travel across assigned countries as needed.
• UAE/GCC driving license preferred.
• Proficiency in both spoken and written English is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.