Senior Technical Account Manager Telco Cloud

Amazon Web Services (AWS); Dubai; Vor Ort; AED 300.000 - 420.000; Vollzeit

Zusammenfassung

Amazon Web Services EMEA Dubai FZ Branch is seeking a Technical Account Manager (TAM) to act as the principal technical advisor and voice of the customer for enterprise and growth-stage customers. You will craft and execute strategies to drive adoption of AWS services and lead technical discussions with senior leadership.

You will build trusted relationships, collaborate with cross-functional teams, and travel as needed to deliver expert guidance, optimize environments, and ensure operational

Qualifikationen

• Experience in design/implementation/operations/consulting with distributed applications.
• Experience in technical engineering and customer-facing roles.
• Knowledge of cloud-based architecture and cloud services.
• Strong oral and written communication across audiences.

Aufgaben

• Advise on solutions, provide technical guidance and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Drive technical discussions regarding incidents, trade-offs, and risk management.
• Consult with a range of partners from developers through to C-suite executives.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
• Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
• Solve a variety of problems across different customers as they migrate their workloads to the cloud.
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

Kenntnisse

Distributed apps

Cloud architecture

Customer-facing

Oral & written communication

Software design or development

Jobbeschreibung

Amazon Web Services EMEA Dubai FZ Branch is seeking a Technical Account Manager (TAM) to act as the principal technical advisor and voice of the customer for enterprise and growth-stage customers. You will craft and execute strategies to drive adoption of AWS services and lead technical discussions with senior leadership.

You will build trusted relationships, collaborate with cross-functional teams, and travel as needed to deliver expert guidance, optimize environments, and ensure operational