Senior Retail Media Billing & Operations Lead

Talabat Holding; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Talabat Holding in Abu Dhabi is seeking a Billing & Invoicing Specialist to manage digital media payments and ensure invoices and insertion orders are accurate and timely.

You will coordinate with finance, partners, and suppliers, maintain records, and drive process improvements using Excel, Google Sheets, and CRM systems. The role requires meticulous attention to detail, strong communication, and the ability to meet deadlines in a fast-paced environment.

Qualifications

• 3–4 years minimum in supervising digital media payments.
• Billing and invoice management experience.
• Excellent communication with clear level of detail.
• Able to meet deadlines and manage workload efficiently.
• Collaborative with a large team; experience across markets is beneficial.
• Strong organizational skills and attention to detail.
• Proficiency in Excel and Google Sheets.
• Experience with CRM systems (Salesforce, HubSpot).
• Ability to leverage AI for workflow efficiency.
• Proactive and problem-solving mindset.

Responsibilities

• Receive and sort incoming bookings with attention to detail.
• Ensure partner information is accurate and complete.
• Track and match booking orders to media activations.
• Maintain, update and manage all documentation of media bookings.
• Monitor and resolve financial discrepancies between spend and investment.
• Follow up on invoice creation with finance teams.
• Create and issue insertion orders matched to bookings.
• Share insertion orders with relevant team members to implement campaigns.
• Collect invoices after creation from finance teams and share with partners and suppliers.
• Handle supplier billing invoicing concerns and follow ups.
• Check the validity of booking orders & invoices.
• Manage communication with key members about invoicing inputs.
• Document discussion points and action items; ensure tasks are actioned.
• Serve as main contact for inquiries related to billing and invoicing.
• Review invoices for accuracy before sending to partners and suppliers.
• Prepare monthly reports for invoicing status and missing invoices.
• Follow up on collecting payments from suppliers.
• Financial forecasting & reconciliation skills.
• Work with Salesforce and other CRM tools for tasks.

Skills

Excel

Google Sheets

CRM systems

Salesforce

HubSpot

Communication skills

Time management

Problem solving

Data reporting

Proactivity

Tools

Salesforce

HubSpot

Job description

Talabat Holding in Abu Dhabi is seeking a Billing & Invoicing Specialist to manage digital media payments and ensure invoices and insertion orders are accurate and timely.

You will coordinate with finance, partners, and suppliers, maintain records, and drive process improvements using Excel, Google Sheets, and CRM systems. The role requires meticulous attention to detail, strong communication, and the ability to meet deadlines in a fast-paced environment.