Senior Enterprise Pre-Sales Solutions Architect

ServiceNow, Inc.; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading cloud services firm is looking for a Solution Architect in Dubai to drive customer engagement and manage Expert Services. The role involves understanding customer business needs, providing technical thought leadership, and leading implementation strategies to ensure successful product adoption. Candidates should have experience with the ServiceNow platform and the ability to engage across business and technical stakeholders. This position requires travel and strong communication skills.

Benefits

Supported learning and certification opportunities

Flexible work personas

Inclusive workplace culture

Qualifications

• 3+ years of experience with ServiceNow in pre-sales and delivery.
• Experience in Professional Services with a software OEM.
• Strong ability to communicate technical concepts.

Responsibilities

• Drive Expert Services sales via trusted relationships.
• Support pre-sales activities like scoping discussions.
• Lead implementation strategy for customer product adoption.

Skills

AI integration into work processes

Customer relationship management

Technical solution presentation

Education

Bachelor's degree or equivalent

Tools

ServiceNow platform

Microsoft Office Suite

Job description

A leading cloud services firm is looking for a Solution Architect in Dubai to drive customer engagement and manage Expert Services. The role involves understanding customer business needs, providing technical thought leadership, and leading implementation strategies to ensure successful product adoption. Candidates should have experience with the ServiceNow platform and the ability to engage across business and technical stakeholders. This position requires travel and strong communication skills.