Senior Enterprise Architect - ServiceNow & ITSM Leader

Duncan & Ross; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A technology consultancy is seeking an experienced Enterprise Architect to design and govern architecture solutions primarily focused on the ServiceNow platform. Responsibilities include leading implementations, managing ITSM processes, and optimizing IT Asset Management. Ideal candidates should have a degree in Computer Science, over 10 years of experience in enterprise architecture, and a strong background in managed services.

Qualifications

• 10 years of experience in enterprise architecture with a strong focus on the ServiceNow platform.
• Proven track record in managing managed services engagements and ITSM implementations.
• Hands-on experience with IT Asset Management and platform optimization.

Responsibilities

• Develop and maintain enterprise architecture standards and roadmaps.
• Architect and oversee large-scale ServiceNow implementations.
• Manage relationships with managed service providers.

Skills

ServiceNow expertise

Enterprise architecture standards

ITSM best practices

Data architecture

AI solutions

Education

Bachelor’s or master’s degree in Computer Science or related field

Tools

ServiceNow

ITIL framework

Job description

A technology consultancy is seeking an experienced Enterprise Architect to design and govern architecture solutions primarily focused on the ServiceNow platform. Responsibilities include leading implementations, managing ITSM processes, and optimizing IT Asset Management. Ideal candidates should have a degree in Computer Science, over 10 years of experience in enterprise architecture, and a strong background in managed services.