Senior Banking Relationship Leader – Elite Growth

Arab Bank; Dubai; Vor Ort; AED 250.000 - 450.000; Vollzeit

Zusammenfassung

Arab Bank in Dubai seeks an experienced Elite Banking Relationship Manager to lead and grow the Elite client segment. You will oversee RMs/ARMs, drive KYC/AML compliance, and ensure high-value client service and portfolio performance.

The role demands strong leadership, 8+ years in banking relationship management, and fluency in English and Arabic, with a client-centric approach to achieve ambitious targets and sustainable wallet share growth.

Qualifikationen

• Bachelor’s degree in Business Administration or related field.
• Minimum of 8 years of experience in banking relationship management.
• Strong leadership and coaching skills.
• Excellent relationship management abilities.
• Strong understanding of banking products and financial markets.
• High customer-centric mindset.
• Strong communication skills in English and Arabic.
• Proficiency in MS Office and banking systems.

Aufgaben

• Drive acquisition and net growth of the Elite customer base.
• Grow the liabilities book with focus on CASA and balance sustainability.
• Expand assets under management.
• Increase average balance per customer and overall wallet share.
• Strengthen primary banking relationships with high-value clients.
• Ensure achievement of assigned financial and non-financial targets.
• Lead, coach, and develop RMs and ARMs to achieve high performance standards.
• Set clear objectives and KPIs aligned with business priorities.
• Conduct regular performance and portfolio reviews.
• Ensure clear role alignment between RMs and ARMs.
• Promote a client-centric, performance-driven culture.
• Identify training needs and support talent development.
• Ensure delivery of Elite Banking service standards.
• Monitor customer satisfaction and address gaps.
• Oversee handling and resolution of customer complaints.
• Ensure full compliance with KYC, AML, and regulatory requirements.
• Maintain accurate and updated client documentation.
• Address audit findings and compliance issues promptly.
• Act as escalation point for operational and compliance matters.

Kenntnisse

Leadership

Relationship management

Communication

Ausbildung

Bachelor’s degree in Business Administration

Tools

MS Office

Banking systems

Jobbeschreibung

Arab Bank in Dubai seeks an experienced Elite Banking Relationship Manager to lead and grow the Elite client segment. You will oversee RMs/ARMs, drive KYC/AML compliance, and ensure high-value client service and portfolio performance.

The role demands strong leadership, 8+ years in banking relationship management, and fluency in English and Arabic, with a client-centric approach to achieve ambitious targets and sustainable wallet share growth.