Senior Automotive Service Advisor - Commission & Benefits

R One Performance; Dubai; Vor Ort; AED 133.920 - 178.560; Vollzeit

Benefits dieser Stelle

Competitive salary + commission

Medical insurance

Other benefits as per UAE labor law

Zusammenfassung

A leading automotive service center in Dubai is seeking an experienced Service Advisor to greet customers and manage service/repair needs. Responsibilities include liaising between customers and technicians, upselling services, and maintaining records. The ideal candidate has at least 5 years of experience, strong automotive knowledge, and excellent communication skills. We offer a competitive salary plus commission, medical insurance, and additional benefits as per UAE labor law.

Qualifikationen

• Minimum 5 years of experience as a Service Advisor in an auto garage/dealership.
• Strong knowledge of automotive repairs, maintenance, and diagnostics.
• Excellent communication and customer service skills (English mandatory; Arabic a plus).
• Proficiency in auto service software (e.g., RO systems, DMS).
• Ability to work under pressure in a fast-paced environment.
• Valid UAE driving license preferred.

Aufgaben

• Greet customers and provide accurate cost/time estimates.
• Liaise between customers and technicians for smooth workflow.
• Upsell additional services/parts while maintaining trust.
• Maintain detailed records of services and inspections.
• Handle customer complaints professionally.
• Monitor job progress and keep customers updated.
• Ensure compliance with company policies.

Kenntnisse

Customer service skills

Automotive knowledge

Communication skills

Tools

Auto service software

Jobbeschreibung

A leading automotive service center in Dubai is seeking an experienced Service Advisor to greet customers and manage service/repair needs. Responsibilities include liaising between customers and technicians, upselling services, and maintaining records. The ideal candidate has at least 5 years of experience, strong automotive knowledge, and excellent communication skills. We offer a competitive salary plus commission, medical insurance, and additional benefits as per UAE labor law.