School IT Support Specialist

GEMS Education; United Arab Emirates; On-site; Confidential; Full time

Job summary

GEMS Royal Dubai School in Dubai, UAE, invites applications for an IT Assistant starting January 2027. You will provide day-to-day technical and administrative support to the IT Engineer, help staff and students use technology, and maintain reliable ICT services across both school sites.

A degree in Computer Science is preferred; desirable certifications include MCSE, MCSA and CCNA. Candidates should have a minimum of three years’ IT Helpdesk experience in a large organization, and be committed

Qualifications

• 3 years IT Helpdesk experience in a large organization.
• Degree in Computer Science or related field.
• Desirable MCSE, MCSA or CCNA certifications.

Responsibilities

• Provide day-to-day technical and admin support to the IT Engineer.
• Troubleshoot IT issues for staff and students.
• Assist with IT equipment setup and inventory.
• Maintain user accounts and access profiles.
• Support classroom technology and network services.

Skills

MCSE

MCSA

CCNA

Data entry

Reporting

Education

Degree in Computer Science

Job description

GEMS Royal Dubai School in Dubai, UAE, invites applications for an IT Assistant starting January 2027. You will provide day-to-day technical and administrative support to the IT Engineer, help staff and students use technology, and maintain reliable ICT services across both school sites.

A degree in Computer Science is preferred; desirable certifications include MCSE, MCSA and CCNA. Candidates should have a minimum of three years’ IT Helpdesk experience in a large organization, and be committed