Education IT Support Engineer — Dubai (Full‑Time)

Gems Education UAE; Dubai; On-site; AED 78,120 - 100,440; Full time

Benefits offered by this job

Professional development

Collaborative workplace culture

Stable full-time role with growth potential

Job summary

Gems Education UAE is looking for an Assistant ICT Engineer to enhance IT services at the GEMS School of Research and Innovation in Dubai. This full-time position includes providing technical support, managing IT systems, and assisting staff and students with educational technologies.

Candidates should have a relevant degree and experience in IT support, with knowledge of Windows and networking. Join a collaborative, tech-driven environment with opportunities for professional development and growth.

Qualifications

• Experience providing IT support in a school or structured organizational environment.
• Familiarity with hardware troubleshooting and software installations.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide first‑line technical support for hardware, software, and network‑related issues.
• Install, configure, and maintain desktops, laptops, and classroom technology.
• Monitor system performance and perform routine backups.

Skills

Technical support

Windows operating systems

Networking

Educational technologies

IT security fundamentals

Education

Diploma or bachelor’s degree in Information Technology

Tools

Helpdesk systems

Job description

Gems Education UAE is looking for an Assistant ICT Engineer to enhance IT services at the GEMS School of Research and Innovation in Dubai. This full-time position includes providing technical support, managing IT systems, and assisting staff and students with educational technologies.

Candidates should have a relevant degree and experience in IT support, with knowledge of Windows and networking. Join a collaborative, tech-driven environment with opportunities for professional development and growth.