Education IT Support Technician

XPTeach Ltd.; Dubai Emirate; On-site; AED 40,000 - 56,000; Full time

Job summary

GEMS Royal Dubai School is seeking an IT Assistant to join our team for a January 2027 start. The role focuses on providing day-to-day technical and administrative support, assisting the IT Engineer, and ensuring reliable IT services for staff and students.

The successful candidate will have a Degree in Computer Science with MCSE, MCSA, CCNA certifications desirable and at least three years of IT Helpdesk experience in a large organization.

Qualifications

• Three years’ experience providing IT Helpdesk support and related services to a large organization.
• Degree in Computer Science; MCSE, MCSA, CCNA certifications desirable.

Responsibilities

• Provide day-to-day technical and administrative support to the IT Engineer.
• Assist with maintenance, troubleshooting and operation of IT systems, equipment and services.
• Support staff and students with routine IT issues, ensuring reliability and accessibility of technology.

Skills

IT Helpdesk

Education

Degree in Computer Science

MCSE/MCSA/CCNA certifications desirable

Job description

GEMS Royal Dubai School is seeking an IT Assistant to join our team for a January 2027 start. The role focuses on providing day-to-day technical and administrative support, assisting the IT Engineer, and ensuring reliable IT services for staff and students.

The successful candidate will have a Degree in Computer Science with MCSE, MCSA, CCNA certifications desirable and at least three years of IT Helpdesk experience in a large organization.