Sales Supervisor

Confidential Jobs; Dubai; Presencial; AED 150.000 - 190.000; Jornada completa

Descripción de la vacante

Confidential Jobs in Dubai is seeking a proactive Sales Supervisor to oversee a team of Sales Representatives in the UAE pharmaceutical distribution sector. You will drive territory coverage, engage customers, manage the pipeline, and achieve individual and team targets.

Close collaboration with the Department Head will identify growth opportunities and expand the product portfolio. The role requires 5–7 years of pharma sales experience with at least 2 years in leadership.

Formación

• Bachelor's degree in Pharmacy, Life Sciences, or Business Administration.
• 5–7 years of pharmaceutical sales experience.
• At least 2 years in supervisory or team leadership role.

Responsabilidades

• Lead and coach a team of Sales Representatives to achieve monthly, quarterly, and annual sales targets.
• Conduct regular team meetings, performance reviews, field follow-ups, and coaching sessions to improve productivity and sales effectiveness.
• Monitor sales performance across team members and address gaps, opportunities, and underperformance.
• Review monthly sales forecasts, customer visit plans, pipeline activities, and target achievement reports.
• Support the Department Head in identifying opportunities for business expansion, including new products and market development.
• Build and maintain strong long-term relationships with key customers, KOLs, and relevant stakeholders.
• Ensure high levels of customer satisfaction through timely responses, follow-ups, and resolution of customer concerns.
• Monitor market trends, competitor activities, pricing, product launches, merchandising practices, and customer feedback.
• Coordinate with internal teams to ensure customer requirements and order-related matters are addressed effectively.
• Support receivables and overdue payments by regularly reviewing outstanding AR and following company policies.
• Track weekly, monthly, and quarterly sales KPIs, presenting insights and recommendations to management.
• Participate in recruitment and selection by supporting pre-final interviews for Sales Representative positions.
• Conduct periodic, mid-year, and annual performance reviews for team members.

Conocimientos

Team leadership

Sales management

Forecasting

Key account management

Customer relationship

Educación

Bachelor of Pharmacy

MBA (Plus)

Descripción del empleo

The Sales Supervisor will oversee and support a team of Sales Representatives, ensuring effective territory coverage, customer engagement, pipeline management, and achievement of individual and team sales targets. The role will work closely with the Department Head to identify growth opportunities, improve commercial performance, and expand the product portfolio within the market.

Key Responsibilities

• Lead, coach, and supervise a team of Sales Representatives to achieve monthly, quarterly, and annual sales targets.
• Conduct regular team meetings, performance reviews, field follow-ups, and coaching sessions to improve productivity and sales effectiveness.
• Monitor sales performance across team members and take timely action to address gaps, opportunities, and underperformance.
• Review monthly sales forecasts, customer visit plans, pipeline activities, and target achievement reports.
• Support the Department Head in identifying opportunities for business expansion, including new products, customer acquisition, and market development.
• Build and maintain strong long-term relationships with key customers, KOLs, and relevant stakeholders.
• Ensure high levels of customer satisfaction through timely responses, follow-ups, and resolution of customer concerns.
• Monitor market trends, competitor activities, pricing, product launches, merchandising practices, and customer feedback.
• Coordinate with internal teams to ensure customer requirements, operational needs, and order-related matters are addressed effectively.
• Support the management of receivables and overdue payments by regularly reviewing outstanding AR and following company policies.
• Track weekly, monthly, and quarterly sales KPIs, presenting insights and recommendations to management.
• Participate in the recruitment and selection process by supporting pre-final interviews for Sales Representative positions.
• Conduct periodic, mid-year, and annual performance reviews for team members.

Education

• Bachelor of Pharmacy or any related sciences, MBA is a Plus

Qualifications & Experience

• Bachelor's Degree in Pharmacy, Life Sciences, Business Administration, or a related field.
• Minimum 5–7 years of pharmaceutical sales experience, including at least 2 years in a supervisory or team leadership role.
• Experience in product sales within the UAE pharmaceutical distribution industry – relations with KOLS (pharmacy chains, hospitals, purchasers)
• Strong understanding of pharmacy retail channels and OTC market dynamics.