District Manager, Abu Dhabi - Consumer Pharma

Al Khayyat Investments (AKI); Abu Dhabi; On-site; AED 240,000 - 320,000; Full time

Job summary

Al Khayyat Investments (AKI) invites applications for a District Manager to lead our sales district in Abu Dhabi. You will oversee multiple stores, drive targets and optimize operations to maximize revenue while maintaining customer satisfaction.

Reporting to the Regional Head, you will develop district sales strategies, coach store managers, manage budgets, and build strong relationships with key accounts, ensuring compliance with health, safety and quality standards across all outlets.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 4 years supervisory sales experience.
• Pharmaceutical industry experience preferred.
• Experience developing district sales strategies to meet targets.
• Strong relationships with clients and ability to resolve escalations.
• CRM proficiency (Salesforce) and MS Office knowledge.

Responsibilities

• Ensure stores in the district meet standards for service, cleanliness and performance.
• Promote accountability, collaboration and recognition to maintain high engagement.
• Develop and maintain strong relationships with key accounts for retention and growth.
• Lead, coach and motivate the sales team to achieve targets.
• Drive the district to meet or exceed sales targets with effective strategies.
• Monitor store performance and implement revenue/profitability strategies.
• Train store managers and staff to meet operational goals.
• Oversee inventory, merchandising and stock replenishment.
• Manage budgets and expenses within the district.
• Ensure a positive customer experience across stores and compliance with standards.
• Ensure health and safety compliance and policy adherence across outlets.
• Liaise between HQ and store managers to convey policies and performance expectations.

Skills

Leadership

Managerial experience

Analytical skills

Interpersonal skills

Attention to detail

Problem solving

Communication skills

Negotiation skills

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

MS Excel

PowerPoint

Job description

JOB PURPOSE: The District manager is accountable and responsible for the achievement of sales targets, enhancing sales team productivity and managing sales expenditure to achieve the division objectives. This entails not just hitting sales goals, but also fostering a positive work environment, motivating the team, and ensuring resources are allocated efficiently to boost sales while controlling costs.

KEY ACCOUNTABILITIES:

• Ensuring that each store within the district operates efficiently and effectively, meeting company standards for customer service, cleanliness, and overall performance.
• Promote a culture of accountability, collaboration, and recognition to maintain high levels of employee engagement and job satisfaction.
• Oversee the development and maintenance of strong relationships with key accounts, ensuring satisfaction and long-term retention.
• Lead, coach, and motivate the sales team to enhance productivity, ensuring individual and team goals are met.
• Drive the district to meet or exceed sales targets by implementing effective sales strategies and ensuring alignment with division objectives.
• Monitoring sales performance across stores and implementing strategies to increase revenue and profitability.
• Training and developing store managers and staff to ensure they have the necessary skills and knowledge to meet operational goals.
• Overseeing inventory levels, product merchandising, and stock replenishment to ensure adequate stock levels and minimize stockouts.
• Managing budgets and expenses within the district, including payroll, operational costs, and capital expenditures.
• Ensuring a positive customer experience across all stores by maintaining high standards of cleanliness, service, and product quality.
• Ensuring that stores comply with company policies, procedures, and regulatory requirements, including health and safety standards.
• Acting as a liaison between corporate headquarters and store managers, conveying company policies, initiatives, and performance expectations.

EXPERIENCE & QUALIFICATION:

• Bachelor’s degree or Equivalent Experience.
• Minimum 4 years Supervisory experience in sales preferable in pharmaceutical industry.
• Skilled in developing and executing district-level sales strategies to meet and exceed targets, ensuring a balanced focus on revenue growth, market share, and customer satisfaction.
• Comprehensive experience managing high-priority accounts, including cultivating strong relationships with clients, resolving escalations, and identifying new business opportunities.
• Skilled in analyzing sales metrics, market trends, and competitive insights to refine district strategies and ensure long-term profitability.
• Proficiency in CRM tools (e.g., Salesforce) and advanced knowledge of MS Office Suite (Excel, PowerPoint).
• Demonstrated ability to motivate and inspire teams to achieve ambitious goals.
• Thorough understanding of market dynamics, competitor landscape, and customer needs.

SKILLS, KNOWLEDGE & ABILITIES:

• Job Specific: Great leadership and managerial experience and analytical skills.
• Generic Skills: strong interpersonal skills.
• Keen attention to detail, and the ability to solve problems quickly and efficiently.
• Good communication and negotiation skills.