Sales & Marketing Coordinator (Manufacturing/Trading Company)

S&K HR Consulting; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm in Dubai is seeking a Sales & Marketing Coordinator to support their sales team through effective coordination and management of product information on their website. The ideal candidate will possess strong communication skills, attention to detail, and a degree in business or marketing along with 2-4 years of relevant experience in sales coordination or CRM management. This role will involve handling sales inquiries, updating product details, and collaborating across teams for seamless operations.

Qualifications

• 2-4 years of experience in sales coordination or website/CRM management preferred.
• Experience in a manufacturing or trading company is an added advantage.

Responsibilities

• Handle daily sales inquiries, quotations, and customer follow-ups.
• Update product specifications and pricing on the company website.
• Maintain product pricing, discounts, and customer-specific price lists.
• Ensure all leads and customer data are up to date in CRM.
• Work closely with marketing for campaigns and customer communications.

Skills

Strong communication and coordination abilities

Experience with CRM tools

Proficiency in Excel and data handling

Attention to detail

Basic understanding of product pricing

Education

Bachelors Degree in Business, Marketing, Commerce, or related field

Tools

CRM tools

Excel

Job description

Our client is a market leader in the weighing scales industry, operational since 1918 in India, further to which they have established themselves within the Middle East region and headquartered in Dubai.

They are currently hiring a Sales & Marketing Coordinator, to support the sales team by managing day-to-day coordination, updating product information on the website, maintaining CRM data accuracy, and supporting price management.

This role requires strong communication skills, attention to detail, and the ability to work collaboratively across teams including sales, marketing, and product.

Key Responsibilities

1. Sales Coordination

Handle daily sales inquiries, quotations, and follow-ups with customers. Coordinate with the sales team for order confirmations, dispatch updates, and delivery schedules. Maintain sales documentation and ensure timely communication with internal teams. Assist Sales Team to share Sales related documents when needed, like catalogues , quotation , SOA or any related literature. Assist in preparing sales reports and dashboards.

2. Website Product Updation

Update product specifications, features, images, and pricing on the company website. Ensure all content is accurate, consistent, and up to date. Coordinate with product teams to gather the latest datasheets, certificates, and technical details. Work with marketing for layout improvements or new product launches on the website.

3. Commercial Control & Product Master Management

Maintain and update product pricing, discounts, and customer-specific price lists. Coordinate approval processes for price changes with management. Ensure price updates are reflected across CRM, website, catalogs, and sales tools. Maintain product master database including SKUs, variants, specifications, and classifications.

4. CRM Management

Ensure all leads, opportunities, and customer data are properly entered and updated in CRM by the sales team. Monitor sales team usage and highlight gaps in data entry. Generate CRM-based reports for management review & MIS reports as per inputs from Sales Head. Maintain hygiene of CRM pipelines and follow-up reminders.

5. Cross-Functional Coordination

Work closely with the marketing team for campaigns, product updates, and customer communications. Coordinate with operations for stock availability, delivery timelines, and order planning. Support the management in any ad-hoc data analysis or tasks.

Key Skills Required

• Strong communication and coordination abilities.
• Good understanding of website content updating Experience with CRM tools.
• Proficiency in Excel and data handling.
• Attention to detail and ability to maintain accuracy in data.
• Basic understanding of product pricing and margins (preferred).
• Qualifications Bachelors Degree in Business, Marketing, Commerce, or related field.
• 2-4 years of experience in sales coordination or website/CRM management preferred.
• Experience in a manufacturing or trading company is an added advantage.