Sales & Guest Experience Specialist

St. Regis Hotels & Resorts; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai is seeking a Sales & Marketing professional in a non-management, full-time role. You will handle guest calls and reservations while supporting the sales team and maintaining luxury-brand standards.

Responsibilities include up-selling to maximize revenue, coordinating with related departments, and ensuring impeccable guest service in a prestigious environment.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Resolve guest calls, requests, or problems and use sales techniques to maximize revenue while maintaining guest loyalty.
• Enter Marriott Rewards information and process reservations, changes, and cancellations by phone, fax, or mail.
• Perform general office duties to support Sales & Marketing and assist management in training and motivating employees.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Dubai is seeking a Sales & Marketing professional in a non-management, full-time role. You will handle guest calls and reservations while supporting the sales team and maintaining luxury-brand standards.

Responsibilities include up-selling to maximize revenue, coordinating with related departments, and ensuring impeccable guest service in a prestigious environment.