Sales Exec - Groups & Events (Multi-Property)

St. Regis Hotels & Resorts; Abu Dhabi; On-site; AED 80,000 - 120,000; Full time

Job summary

St. Regis Hotels & Resorts in Abu Dhabi on Saadiyat Island seeks a sales and marketing professional to support guest services and reservations, focusing on up-sell opportunities and Marriott Rewards programs.

You will assist management, maintain brand standards, and ensure guest satisfaction while handling inquiries, changes, and cancellations with clear communication and professional etiquette.

Qualifications

• High school diploma or GED is required.
• At least 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Contact appropriate departments to resolve guest calls, requests or problems.
• Use sales techniques that maximize revenue while maintaining guest loyalty.
• Assist management in training and motivating employees; model professional conduct.
• Welcome guests, anticipate service needs and express genuine appreciation.
• Process reservation requests, changes and cancellations; handle Marriott Rewards points.
• Maintain confidentiality and protect company assets; ensure compliance with policies.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Abu Dhabi on Saadiyat Island seeks a sales and marketing professional to support guest services and reservations, focusing on up-sell opportunities and Marriott Rewards programs.

You will assist management, maintain brand standards, and ensure guest satisfaction while handling inquiries, changes, and cancellations with clear communication and professional etiquette.