Sales Experience Agent

KAVAK; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

KAVAK in Abu Dhabi is seeking a performance-driven sales professional to manage visit inquiries, qualify requirements, and recommend suitable vehicles. You will present vehicles, coordinate test drives, and negotiate pricing while maintaining accurate customer records and updating the OMS.

You will work toward monthly targets, uncover opportunities for financing and ancillary products, and collaborate with internal teams to ensure smooth delivery and customer satisfaction.

Qualifications

• Minimum 2–3 years of sales experience, preferably in automotive.
• Good understanding of the UAE automotive market and customer expectations.
• Ability to meet monthly sales targets in a competitive environment.
• Customer-oriented mindset with proactive sales and follow-ups.
• Basic MS Office and CRM/OMS knowledge.
• Nice to have: used-car sales or multi-brand dealership experience.
• Knowledge of vehicle specs, market pricing, and financing basics.

Responsibilities

• Handle visit inquiries, understand requirements, qualify and recommend suitable vehicles.
• Achieve monthly sales targets and contribute to showroom objectives.
• Follow up with potential customers and convert enquiries into sales.
• Conduct vehicle presentations, explain features, arrange test drives, negotiate price.
• Maintain accurate customer profiles, update the OMS, and ensure timely follow-ups.
• Identify opportunities for finance, insurance, warranties, and other ancillary products.
• Coordinate with internal departments to ensure smooth documentation and delivery.

Skills

Sales experience

Automotive knowledge

MS Office

English proficiency

Multilingual

Used-car sales

Tools

CRM/OMS systems

Job description

Job description

Key Responsibilities:

• Handle visit appointment clients inquiry, understand requirements, qualify & recommend suitable vehicle.
• Achieve assigned monthly sales targets and contribute towards the showroom's overall business objectives.
• Follow up with potential customers regularly and convert enquiries into successful sales.
• Conduct vehicle presentations, explain features & specifications, arrange test drives, and handle price negotiations.
• Maintain accurate customer profiles, update the OMS system, and ensure timely follow-ups.
• Identify opportunities for additional revenue through finance, insurance, warranties, Service Contract and other ancillary products.
• Coordinate with internal departments to ensure smooth documentation, vehicle delivery, and customer satisfaction.

Requirements

Skills and Qualifications:

• Minimum 2-3 years of sales experience, preferably within the automotive industry.
• Good understanding of the UAE automotive market and customer expectations.
• Ability to work towards monthly sales targets in a competitive environment.
• Customer-oriented mindset with a proactive approach to sales and follow-ups.
• Basic working knowledge of MS Office (Word, Excel, and PowerPoint) and the ability to work with CRM/OMS systems.
• Good command of English; additional languages will be an advantage.Nice to have:
• Previous experience in used-car sales or a multi-brand automotive dealership.
• Knowledge of vehicle specifications, features, and market pricing.
• Experience in selling automotive finance, insurance, warranties, and other ancillary products.
• Existing customer network within the UAE automotive market.
• Arabic/French language skills will be an added advantage.
  

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