Job Description:
Role Purpose
To achieve used car sales targets by promoting and selling pre-owned vehicles, building strong customer relationships, explaining vehicle features and financing options, and coordinating vehicle registration, insurance, and delivery.
Key Responsibilities
- Welcome customers, understand their requirements, and recommend suitable used vehicles.
- Explain vehicle features, specifications, performance, and benefits to prospective customers.
- Assist the Head of Used Car Section in evaluating the value of used vehicles being considered for purchase.
- Explain and promote company services, including vehicle registration, insurance, and aftersales support.
- Promote in-house warranty programmes and explain their benefits to customers.
- Prepare and communicate vehicle prices, discounts, and financing options.
- Coordinate vehicle delivery and ensure a smooth handover to customers.
- Achieve individual sales targets and contribute to overall departmental performance.
- Follow up with customers after the sale to gather feedback and support customer satisfaction.
- Coordinate vehicle registration and insurance procedures with the Public Relations Officer.
- Maintain accurate sales records and prepare regular sales activity reports for the Head of Used Car Section.
- Build and maintain positive customer relationships to encourage repeat business and referrals.
- Perform other duties assigned by the Head of Used Car Section.
Experience
- Minimum 3 years of sales experience, preferably in used car sales or the automotive industry.
- Experience in vehicle sales, customer relationship management, negotiations, and sales target achievement is preferred.
Education
Software & Computer Skills
- Computer literate, with the ability to maintain customer records, prepare sales reports, and use relevant sales systems.
Languages
- Fluency in Arabic and English is required.
Why Join Ali & Sons?
- Work with an established automotive organization in the UAE.
- Develop your expertise in used car sales and customer relationship management.
- Gain exposure to vehicle financing, insurance, registration, and warranty services.
- Work alongside an experienced automotive sales team.
- Build a long-term career in the automotive industry.
At Ali & Sons, we work with some of the most well-known and prestigious automotive brands in the world. The companies we work with are globally recognised for quality, reliability, and sophistication, and for many of them we are the sole distribution agent in the UAE.
With our automotive clients, we strive to provide customers with the best experiences possible driven by high-tech showrooms, world-leading after-sales support, and comprehensive guidance through every stage of the buying process.