Sales Executive - FFD

TGC Middle East; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

TGC Middle East seeks an Executive – Sales & Marketing for the Freight Forwarding division in Dubai. The role focuses on growing revenue through new business, maintaining client relationships, and coordinating with operations and back-office teams.

Requirements include a Bachelor’s degree and 2–5 years in freight forwarding or logistics, strong communication, negotiation, and CRM reporting skills. Willingness to travel is a plus.

Qualifications

• Bachelor’s degree or diploma in Business Administration, Logistics, Supply Chain, Marketing, or a related field.
• 2–5 years of relevant experience in freight forwarding, shipping, logistics, NVOCC, or a related industry.
• Strong understanding of freight forwarding operations, import documentation, IGM filing, Bills of Lading (BL), Delivery Orders (DO).
• Proven ability to identify new business opportunities and maintain client relationships.

Responsibilities

• File and coordinate IGM documentation and ensure DO issuance to customers.
• Identify and develop potential customers in freight forwarding and logistics.
• Support marketing activities and prepare regular sales reports and insights for management.

Skills

Communication

Negotiation

Presentation

Interpersonal skills

Lead generation

Education

Bachelor's degree or Diploma in Business Administration, Logistics, Supply Chain, Marketing

Tools

CRM software

MS Excel

PowerPoint

Job description

Job Description:This opportunity is with a well-established shipping and logistics company based in Dubai. We are looking for an Executive – Sales & Marketing for the Freight Forwarding division.

Key Responsibilities

Freight Forwarding Operations

• File and coordinate IGM (Import General Manifest) documentation.
• Collect payments and required Bills of Lading (BLs) before issuing Delivery Orders (DO).
• Prepare and issue Delivery Orders to customers/consignees.
• Coordinate and resolve port-related operational issues.
• Share applicable detention tariffs with consignees and coordinate related requirements.
• Prepare and submit daily DO issuance reports to the reporting manager.
• Coordinate with the Back Office (BO) team for filing discharge lists/CAN and sharing required documentation with consignees.
• Coordinate with principals regarding the acceptance and handling of damaged containers.
• Ensure all documentation and operational activities comply with applicable laws, regulations, and company policies.

Sales & Business Development

• Identify and develop potential customers within the freight forwarding and logistics industry.
• Proactively engage with prospects, understand their logistics requirements, and develop business relationships.
• Maintain regular communication with existing clients to understand their changing logistics needs and identify new business opportunities.
• Support customer acquisition, relationship management, and revenue growth initiatives.
• Track sales activities, customer pipeline, and revenue performance.

Marketing & Reporting

• Support the development and implementation of marketing strategies to improve brand visibility and market presence.
• Prepare marketing materials, including brochures, presentations, and digital content, to support business development activities.
• Prepare regular sales reports, analyse key performance metrics, and provide relevant insights to management.

Candidate Profile

• Bachelor’s degree or diploma in Business Administration, Logistics, Supply Chain, Marketing, or a related field.
• 2–5 years of relevant experience in freight forwarding, shipping, logistics, NVOCC, or a related industry.
• Strong understanding of freight forwarding operations, import documentation, IGM filing, Bills of Lading (BL), Delivery Orders (DO), detention, and port procedures.
• Previous experience in customer coordination and handling shipping/port-related operational issues is preferred.
• Proven ability to identify new business opportunities, generate leads, acquire customers, and maintain client relationships.
• Good understanding of the UAE freight forwarding and logistics market.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Ability to coordinate effectively with customers, consignees, principals, shipping lines, port authorities, and internal teams.
• Proficiency in MS Office, particularly Excel and PowerPoint, and familiarity with CRM/sales reporting tools.
• Strong organisational skills with the ability to manage sales activities and operational responsibilities simultaneously.
• Results-oriented, proactive, and capable of working independently as well as within a team.
• Good analytical and reporting skills, with the ability to track sales performance and prepare management reports.
• Willingness to travel for client visits and business development activities when required.
• Candidates with an existing network within the freight forwarding/logistics industry will be preferred.