Executive – Sales & Marketing | FFD

TGC Middle East; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

TGC Middle East in Dubai is seeking an Executive - Sales & Marketing to join our Freight Forwarding division. The role combines freight forwarding operations, customer coordination, documentation, and business development responsibilities.

The ideal candidate will have 2–5 years of relevant experience in freight forwarding or logistics, strong communication and interpersonal skills, and familiarity with import documentation, IGM filing, BLs and DOs. Travel may be required.

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, Marketing or related field.
• 2–5 years of relevant experience in freight forwarding, shipping, logistics, NVOCC or related industry.
• Strong understanding of freight forwarding operations, import documentation, IGM filing, BLs, DOs and port procedures.
• Experience in customer coordination and handling shipping/port-related operational issues preferred.

Responsibilities

• Coordinate Freight Forwarding Operations including IGM filing, DO issuance, and detention handling.
• Identify and develop potential customers within freight forwarding and logistics sectors.
• Support marketing activities and prepare sales reports with KPI insights.
• Maintain client relationships and track sales pipeline and revenue performance.

Skills

Communication skills

Negotiation

Presentation

CRM tools

MS Office

Excel

PowerPoint

Travel readiness

Education

Bachelor’s degree in Business Administration, Logistics, Supply Chain, Marketing

Tools

CRM systems

MS Excel

MS PowerPoint

ERP systems

Job description

Job Description:We are hiring for our client for an Executive - Sales & Marketing role within the Freight Forwarding division. The position combines freight forwarding operations, customer coordination, documentation, and business development responsibilities.

Key Responsibilities

Freight Forwarding Operations:

• File and coordinate IGM (Import General Manifest) documentation.
• Collect payments and required Bills of Lading (BLs) before issuing Delivery Orders (DO).
• Prepare and issue Delivery Orders to customers/consignees.
• Coordinate and resolve port-related operational issues.
• Share applicable detention tariffs with consignees and coordinate related requirements.
• Prepare and submit daily DO issuance reports to the reporting manager.
• Coordinate with the Back Office (BO) team for filing discharge lists/CAN and sharing required documentation with consignees.
• Coordinate with principals regarding the acceptance and handling of damaged containers.
• Ensure all documentation and operational activities comply with applicable laws, regulations, and company policies.

Sales & Business Development:

• Identify and develop potential customers within the freight forwarding and logistics industry.
• Proactively engage with prospects, understand their logistics requirements, and develop business relationships.
• Maintain regular communication with existing clients to understand their changing logistics needs and identify new business opportunities.
• Support customer acquisition, relationship management, and revenue growth initiatives.
• Track sales activities, customer pipeline, and revenue performance.

Marketing & Reporting:

• Support the development and implementation of marketing strategies to improve brand visibility and market presence.
• Prepare marketing materials, including brochures, presentations, and digital content, to support business development activities.
• Prepare regular sales reports, analyse key performance metrics, and provide relevant insights to management.

Candidate Profile:

• Bachelor’s degree or diploma in Business Administration, Logistics, Supply Chain, Marketing, or a related field.
• 2-5 years of relevant experience in freight forwarding, shipping, logistics, NVOCC, or a related industry.
• Strong understanding of freight forwarding operations, import documentation, IGM filing, Bills of Lading (BL), Delivery Orders (DO), detention, and port procedures.
• Previous experience in customer coordination and handling shipping/port-related operational issues is preferred.
• Proven ability to identify new business opportunities, generate leads, acquire customers, and maintain client relationships.
• Good understanding of the UAE freight forwarding and logistics market.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Ability to coordinate effectively with customers, consignees, principals, shipping lines, port authorities, and internal teams.
• Proficiency in MS Office, particularly Excel and PowerPoint, and familiarity with CRM/sales reporting tools.
• Strong organisational skills with the ability to manage sales activities and operational responsibilities simultaneously.
• Results-oriented, proactive, and capable of working independently as well as within a team.
• Good analytical and reporting skills, with the ability to track sales performance and prepare management reports.
• Willingness to travel for client visits and business development activities when required.
• Candidates with an existing network within the freight forwarding/logistics industry will be preferred.